Associate lifecycle system
Lidveena Mascarenhas
Bengaluru,KA
Summary
Experienced as Engagement Coordinator and Payroll specialist with over 7 years of experience in Operations. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
8
8
years of professional experience
Work History
Engagement Coordinator
Adecco India PVT LTD, PONTOON SOLUTIONS
Bangalore, Karnataka
07.2019 - Current
- Facilitate client to manage employee on-boarding, employee relation issues, orientations, performance reviews and off-boarding activities.
- Hands on experience in tools like Service Now, Salesforce, SAP Fieldglass and eServeCloud.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Renewing job posting workers every quarter
Payroll Specialist
Pay Asia Management Payroll Specialist
Bangalore, Karnataka
03.2016 - 07.2019
- Processing payroll of APAC countries (Singapore, Malaysia and Honk-Kong)
- Calculated payroll deductions by accurately using EPE tool and processed payroll to meet preset requirements.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Reconciled health care benefits, tax contributions and retirement accounts to facilitate large-scale account reconciliations.
- Verified on-time submission of payroll taxes and within constraints of Internal Revenue Service.
Operation Executive
Team Lease
Bangalore, Karnataka
11.2011 - 02.2014
- Assisted with employee life cycle management from onboarding to offboard
- Maintaining minium wages break-up for all states
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Education
BCOM (Bachelor of Commerce) -
St Joseph’s College
Skills
Tally: Tally version 9(VAT &TDS) Enabledundefined
Software
EPE
Talisma
Service Now
Iprocurement toll
Timeline
Engagement Coordinator
Adecco India PVT LTD, PONTOON SOLUTIONS
07.2019 - Current
Payroll Specialist
Pay Asia Management Payroll Specialist
03.2016 - 07.2019
Operation Executive
Team Lease
11.2011 - 02.2014
BCOM (Bachelor of Commerce) -
St Joseph’s College
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