Dedicated and passionate professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Hi, I’m
Lesli Cardenas
Las Vegas,NV
Summary
Overview
12
years of professional experience
Work History
MajeLas Vegas, NV
Store Manager
10.2021 - Current
Job overview
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
MajeLas Vegas, NV
Assistant Store Manager
12.2020 - 10.2021
Job overview
- Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
- Investigated market to identify seasonal trends and forecast consumer needs.
MajeLas Vegas, NV
Key Holder
05.2019 - 12.2020
Job overview
- Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
JBWKZLas Vegas, NV
Retail Operations Manager
08.2016 - 01.2020
Job overview
- Controlled shipments, inventory, purchasing and inspection to reduce workflow gaps.
- Streamlined operational efficiencies by preparing warehouse merchandise for monthly inventory control counts.
- Analyzed operational expenses and cost of inventory to identify losses and developed strategies for increased profits.
- Supported human resources by responding to candidates and prescreening, interviewing and hiring team members.
ZapposLas Vegas, NV
Operations Supervisor
04.2016 - 02.2018
Job overview
- Motivated and trained employees to maximize team productivity.
- Monitored supply chain and managed logistics functions for company.
- Processed inbound and outbound shipments with high accuracy by directing associate teams and managing inventory processes.
ZapposLas Vegas, NV
Customer Service Representative
04.2015 - 04.2016
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Educated customers about billing, payment processing and support policies and procedures.
JBWKZLas Vegas, NV
Store Manager
06.2014 - 08.2016
Job overview
- Maintained customer satisfaction with quick and professional handling of product returns.
- Conducted inventory analysis to determine optimal stock levels.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
Education
University of Nevada - Las VegasLas Vegas, NV
Bachelor of Science from Business Administration And Management
06.2016
University Overview
Skills
- Self-Motivated
- Teamwork and Collaboration
- Sales Reporting
- Strong Interpersonal Skills
- Critical Thinking
- Bilingual: Spanish
- Inventory Management
- Project Management
- Microsoft Office
- Human Resources Oversight
- Business Leadership
- Sales Strategies
- Shift Scheduling
- Multitasking and Organization
- Store Merchandising
- Recruiting and Hiring
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The best way out is always through.
Timeline
Store Manager
Maje
10.2021 - Current
Assistant Store Manager
Maje
12.2020 - 10.2021
Key Holder
Maje
05.2019 - 12.2020
Retail Operations Manager
JBWKZ
08.2016 - 01.2020
Operations Supervisor
Zappos
04.2016 - 02.2018
Customer Service Representative
Zappos
04.2015 - 04.2016
Store Manager
JBWKZ
06.2014 - 08.2016
University of Nevada - Las Vegas
Bachelor of Science from Business Administration And Management
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