Summary
Overview
Work History
Education
Skills
Timeline
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Leila Da Rocha Santos

Retail Associate
Georgetown,TX

Summary

Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
2
2
years of post-secondary education
3
3
Languages

Work History

Instacart Shopper

Instacart Shoppers
08.2018 - Current
  • Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
  • Tendered customer orders at point-of-sale using payment information provided and activated any customer rewards accounts for best price availability.

Education

Bachelor of Applied Science in Information Technology - Technology

UniSant’Anna
São Paulo/ Brazil
02.1996 - 07.1998

Skills

Sales proficiency

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Timeline

Instacart Shopper

Instacart Shoppers
08.2018 - Current

Bachelor of Applied Science in Information Technology - Technology

UniSant’Anna
02.1996 - 07.1998
Leila Da Rocha SantosRetail Associate