Leah Wyant
Rising Sun,MD
Summary
Knowledgeable and dedicated customer service professional with extensive experience in both the customer service and warehouse industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Critical thinker able to effectively multitask, with great attention to detail and extensive organization skill.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Warehouse Operator
Medline Industries, Inc
Perryville, Maryland
06.2021 - Current
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Checked packages and merchandise for damage and notified vendors.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Loaded, unloaded and moved material to and from storage and production areas.
- Enforced organizational standards to maintain safe and healthy work environment.
- Verified accuracy of shipping and receiving documents and maintained records.
- Managed storage area by organizing floor space, adhering to storage design principles and recommending improvements.
Warehouse Associate
Amazon
North East, Maryland
11.2019 - 05.2021
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Assembled and filled more than ten shipments per day and prepared all shipping documentation.
- Performed inventory counts and stocked merchandise.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Prepared orders for shipment by picking, packing and labeling merchandise.
- Worked safely around moving machinery.
- Shipped material and performed boxing, packing, labeling and preparation of related documents.
- Operated PC and RF-based computer systems for inventory management.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
Geriatric Nursing Assistant
Elkton Transitional Care
Elkton, Maryland
03.2019 - 01.2021
- Referenced patient care plan to feed, bathe, dress, take vital signs and promote other individualized care while maintaining patient comfort and dignity.
- Documented bath record, bowel and bladder training, meal completion and flow sheets to support patient care plan.
- Observed patients for changes in condition or behavior and reported developments to licensed nursing personnel.
- Changed incontinent patients and established verbal cueing for toileting, turning and repositioning to maintain skin integrity.
- Coordinated work tasks with other units and personnel to encourage smooth and efficient flow of information.
- Lifted, moved, transferred and transported patients using proper body mechanics to prevent accidents.
- Facilitated personal hygiene management, feeding and ambulation.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Maintained excellent attendance record, consistently arriving to work on time.
Server
Chili's Bar And Grill
Elkton, Maryland
11.2018 - 06.2019
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
Education
High School Diploma -
Rising Sun High School
North East, MD 09.2014 - 06.2018
GNA & CNA Licenses - Nursing Assistance
Cecil County School of Technology
Elkton, MD 09.2016 - 06.2018
Skills
Analytical and Critical Thinking
References
Brandy Douglas
Chief Deputy Clerk
Circuit Court for Cecil County
443-406-0874
Rachael McCrae
Supervisor of Purchasing
Union Hospital
443-206-0243
Jessica Mullen
Director of Scheduling
Elkton Transitional Care
443-406-5150
Timeline
Warehouse Operator
Medline Industries, Inc
06.2021 - Current
Warehouse Associate
Amazon
11.2019 - 05.2021
Geriatric Nursing Assistant
Elkton Transitional Care
03.2019 - 01.2021
Server
Chili's Bar And Grill
11.2018 - 06.2019
GNA & CNA Licenses - Nursing Assistance
Cecil County School of Technology
09.2016 - 06.2018
High School Diploma -
Rising Sun High School
09.2014 - 06.2018
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