Laurie Burke-Thompson
Winter Haven,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Insurance Agent
Mulling Insurance Agency, Inc.
03.2005 - Current
- Maintained high standards of customer service by building relationships with clients.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Approached potential clients by using direct marketing mailings and phone contacts.
- Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension.
- Obtained underwriting approval by completing application for coverage.
- Upsold additional products and services after identifying customer needs and requirements.
Education
220, 215 License - Insurance
Central Insurance School
Clearwater, FL06.2010
High School Diploma -
Auburndale Senior High School
Auburndale, FL06.1994
Skills
- Life Insurance
- Quote Information
- Operational Efficiency
- Partnership Cultivation
- Quotes and Sales
- Client Needs Analysis
- Customer Follow-Up
- Insurance Coverage Review
- Administrative Support
- Property and Casualty Insurance Sales
Timeline
Insurance Agent
Mulling Insurance Agency, Inc.
03.2005 - Current
220, 215 License - Insurance
Central Insurance School
High School Diploma -
Auburndale Senior High School
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