KRISTINA BARD
Olean,NY
Summary
To secure a position within an established company so that I may utilize my ability to learn concepts quickly, my strong organizational skills, education, and ability to work well with others to gain more experience personally and professionally. Detail-oriented, positive attitude & respectful, good grammar, critical thinker, great organizational skills, quick learner, motivated, accountable, leadership qualities.
Overview
7
7
years of professional experience
Work History
Crew Member
Tim Hortons
Olean, NY
11.2021 - Current
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Took orders, prepared meals and collected payments.
- Prepared products following restaurant, health, and safety standards and procedures.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Merchandising Associate
Sams Club
Riverview, FL
12.2020 - 09.2021
- Monitored inventory changes and ordered replenishments for stock to support customer demand.
- Regularly checked top-selling merchandise lists and worked with managers to promote merchandise of interest to optimize sales.
- Worked closely with individual customers to identify unique needs and supply appropriate products.
- Monitored slow-selling merchandise and placed top sellers on display in prominent areas.
- Answered customer questions regarding store merchandise, department information and pricing.
Mother
Stay At Home Mom
Riverview, FL
12.2018 - 11.2020
Blue Green Vacations
Riverview, FL
08.2018 - 12.2018
- Answered incoming calls
- Conducted credit card transactions through POS System
- Placed orders
- Educated customers about Bluegreen Vacation Rentals
- Up-sold customers
- Maintained a clean service environment
- Provided pleasant customer service
Purchasing Assistant
Leaders Casual Furniture
Largo, FL, Fl
06.2016 - 07.2017
- Conferred with sales and purchasing to match customer preferences
- Produced monthly reports using advanced Excel spreadsheet functions
- Communicated with vendors regarding back order availability, future inventory, and special orders
- Maintained knowledge of current sales and promotions for the month
- Placed special merchandise orders for customers
- Answered sales associates questions about product availability and shipment times.
Swing Manager
McDonalds Restaurant
Olean, NY
05.2015 - 04.2016
- Placed food servings on plates and trays according to orders or instructions
- Portioned, arranged and garnished food, and served food to patrons
- Consistently provided professional, friendly and engaging service
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards
- Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff
- Displayed enthusiasm and knowledge about the restaurant's menu and products
- Assigned crew to their workstations for the shift.
Server/Waiter
Friendly's
Olean, NY
05.2015 - 10.2015
- Took food and drink orders
- Served meals
- Checked on guests frequently
- Cleared tables
- Managed cash, check, credit orders
- Maintained a clean work area
Retail Associate
BonTon Stores Inc
Olean, NY
08.2014 - 02.2015
- Stocked and replenished merchandise according to store merchandising layouts
- Priced merchandise, stocked shelves and took inventory of supplies
- Cleaned and organized the store, including the checkout desk and displays
- Alerted customers to upcoming sales events and promotions
- Identified potential shoplifters and alerted management
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register
- Handled all customer relations issues in a gracious manner and in accordance with company policies
- Welcomed customers into the store and helped them locate items
- Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
Supervisor/Transport
Kinzua Puppies
Lewis Run, PA
11.2013 - 05.2014
- Provided care for dogs in kennel to ensure their health was maintained
- Transported the dogs to customers throughout the area
- Filed necessary paperwork related to dogs such as medical records and breeder information
- Communicated with customers via the telephone and email ensuring I provided excellent customer service every time.
Education
High School Diploma - undefined
East Lee County High School
2012
Associate of Applied Science - Medical
Jamestown Community College
with Microsoft Excel — - undefined
Skills
- Merchandising Knowledge
- Stocking and Replenishing
- Sales
- Product and Service Sales
- Exceptional Customer Service
- Problem-solving skills
- Cash Handling
- Cash register operation
- Excellent people skills
- To-Go Order Preparation
- Point of Sale Knowledge
- Order Delivery Practices
- Order Accuracy
- Menu Memorization
- Dining area maintenance
Timeline
Crew Member
Tim Hortons
11.2021 - Current
Merchandising Associate
Sams Club
12.2020 - 09.2021
Mother
Stay At Home Mom
12.2018 - 11.2020
Blue Green Vacations
08.2018 - 12.2018
Purchasing Assistant
Leaders Casual Furniture
06.2016 - 07.2017
Swing Manager
McDonalds Restaurant
05.2015 - 04.2016
Server/Waiter
Friendly's
05.2015 - 10.2015
Retail Associate
BonTon Stores Inc
08.2014 - 02.2015
Supervisor/Transport
Kinzua Puppies
11.2013 - 05.2014
High School Diploma - undefined
East Lee County High School
Associate of Applied Science - Medical
Jamestown Community College
with Microsoft Excel — - undefined
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