KRISTIN HEERSCHE
Operations
Moorpark,CA
Summary
Experienced Director of Operations proficient in managing entertainment industry operations with exceptional team supervision, project coordination, and analytical problem-solving skills. Optimize resource use to achieve challenging targets. Diplomatic in resolving disputes and coordinating diverse teams.
Overview
6
6
years of post-secondary education
7
7
years of professional experience
Work History
Special Effects Technician /Office Assistant
Storyteller Effects Group LLC
Fayetteville, GA
07.2019 - 03.2021
- Drove implementation of QuickBooks and Fame Rental software to automate office operations, including outgoing rentals, incoming rentals and maintenance for rental equipment.
- Managed smooth processing of invoice paperwork to support office productivity.
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Completed bi-weekly payroll for six (6) employees.
Director of Operations
Greystone Recruiting LLC
Milledgeville, GA
02.2020 - 03.2021
- Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
- Collaborated with management, technical crew members and fellow supervisors to organize efficient operations and achieve demanding schedule targets.
- Completed accurate material and labor estimates for jobs with $250,000 budgets.
- Directed team of fifty (50) in operational development of service network, including implementation of quality requirements and operating standards.
Graduate Assistant
Northeastern State University
Tahlequah, OK
08.2017 - 08.2018
- Created lesson materials, visuals and digital presentations to supplement lesson plans.
- Liaised between professors and students to provide information on subject matter, assignments and class expectations.
- Completed administrative and research duties per professor request.
- Contributed to research and data analysis within Criminal Justice landscape.
Pharmacy Technician
Walgreens
Tahlequah, OK
10.2014 - 05.2018
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Education
Master of Science - Criminal Justice
Northeastern State University
Tahlequah, OK 08.2017 - 05.2019
Bachelor of Arts - Psychology
Northeastern State University
Tahlequah, OK 08.2012 - 05.2017
Skills
Process improvements
Affiliations
Sigma Sigma Sigma National Sorority
Volunteer Work
- Freshman Orientation Leader (SOAR)
- Rookie Bridge Camp Volunteer
- Big Event
- Tulsa Children's Hospital
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Developed and implemented a new rental process, which resulted in increased company efficiency and productivity for Storyteller Effects.
- Used Microsoft Excel to develop inventory tracking spreadsheets for Storyteller Effects and Greystone Recruiting.
Timeline
Director of Operations
Greystone Recruiting LLC
02.2020 - 03.2021
Special Effects Technician /Office Assistant
Storyteller Effects Group LLC
07.2019 - 03.2021
Master of Science - Criminal Justice
Northeastern State University
08.2017 - 05.2019
Graduate Assistant
Northeastern State University
08.2017 - 08.2018
Pharmacy Technician
Walgreens
10.2014 - 05.2018
Bachelor of Arts - Psychology
Northeastern State University
08.2012 - 05.2017
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