Kiley Honeycutt
Marshall,NC
Summary
Accomplished Office Administrative Assistant with a proven track record at Mission Orthopedic, enhancing customer satisfaction and streamlining processes. Expert in Microsoft Excel and adept at fostering client relations, significantly reducing documentation errors and improved operational efficiency. Renowned for exceptional verbal communication and meticulous attention to detail.
Overview
2025
2025
years of professional experience
Work History
Office Administrative Assistant
Mission Orthopedic
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Reduced errors in documentation by meticulously proofreading and editing written materials.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Office Administrative Assistant
Sandy Bottom Trail Rides
08.2023 - Current
- Responded to inquiries from callers seeking information.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Facilitated smooth communication between departments, acting as a liaison to ensure prompt resolution of issues.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Education
High School Diploma -
Madison High School
Marshall, NC2023
Skills
- Verbal Communication
- Schedule Management
- Document Preparation
- Scheduling appointments
- Billing and Invoicing
- Scheduling and calendar management
- Confidentiality handling
- Telephone reception
- Hospitality and accommodation
- Customer Service
- Administrative Support
- Microsoft Office Suite
- Microsoft Word
- Computer Proficiency
- Customer and client relations
- Appointment Scheduling
Timeline
Office Administrative Assistant
Sandy Bottom Trail Rides
08.2023 - Current
Office Administrative Assistant
Mission Orthopedic
High School Diploma -
Madison High School
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