KEVIN LEWIS

• Maintained high standards of customer service by building relationships with clients.
• Responded to customer calls swiftly to resolve issues and answer questions.
• Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
• Obtained underwriting approval by completing application for coverage.
• Determined client needs and financial situations by listening and scheduling fact-finding appointments.
• Built relationships with clients using active listening and issue resolution to provide excellent service.

• Responded quickly to incidents and assessed active situations for security concerns.
• Completed full building and grounds patrols every hour to spot and investigate concerns.
• Checked personnel ID badges and issued temporary credentials to visitors.
• Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.

Meeting with business owners and benefits decision-makers to introduce themselves and explain the benefits of the carrier they represent.

Exceeded sales goals by 14% over goals

Created 44 new business accounts in first year.

• Service provider for Residential and Small business customers
• Top Flight Elite Youth Sports
• Coached youth boys team to 4th in state 10-12yr old 2013
• Coached girls youth team to 2nd in Nation 6th grade 2014
• Managed day-to-day business operations
• Fostered strong professional network and partnership building skills to connect with quality leads
• Prepared annual budgets with controls to prevent overages

• Maintained high standards of customer service by building relationships with clients.
• Responded to customer calls swiftly to resolve issues and answer questions.
• Finished in top 10% of all agents for 2020
• Resolved problems, improved operations and provided exceptional service

• Top Agent award Print and Digital
• New sales of advertising and lead generation for small to large businesses Nationwide
• Managed negotiations and agreements, and built strong business relationships while establishing marketing and strategic plans to grow business.
• Created and presented media and advertising packages to prospective customers.
• Increased print ad sales by 32% over previous year's sales.