Summary
Overview
Work History
Education
Skills
Certification
Volunteer Work
Timeline
Generic

Keith Hopson

Tyler,TX

Summary

Experienced Epic Ambulatory Analyst with over 6 years experience in Information Technology, as well as 6 years clinical experience as a Lead nurse. Excellent reputation for resolving problems, improving customer satisfaction and driving overall operational improvements. Multi-talented, team player consistently looking to improve efficiency and team cohesion. Primarily responsible for Intelligent Medical Objects (IMO), Roster Management Engine (RME), Reporting Workbench, Radar Dashboard, In-Basket but have experience in most areas in the Epic Ambulatory module.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Epic Ambulatory Analyst II

CHRISTUS Health
Tyler, Texas
09.2015 - Current
  • Troubleshoot incidents reported by end-users in order to identify solutions
  • Analyze existing systems and databases and assist with build and development to meet end user needs
  • Collaborated closely with upper management as well as other teams to develop and implement new processes
  • Work closely with physicians and clinical staff to improve workflow efficiency and improve patient care

Lead Nurse

Christus Health
Tyler, Texas
10.2011 - 09.2015
  • Developed and maintained a successful team of nurses and medical assistants to increase efficiency, productivity and job satisfaction
  • Provided education to patients and family members about diagnoses, treatment and overall healthcare needs.
  • Worked closely with physicians and management to maintain the highest patient safety and satisfaction
  • Balanced scheduling and staffing needs in a clinic with both Urgent Care and Family Medicine

Staff Nurse

East Texas Medical Center
Tyler, Texas
09.2008 - 10.2011
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Monitored patients' conditions and reported changes in physical presentation, appearance and behavior to discuss treatment with physicians.
  • Implemented medication and IV administration, catheter insertion and airway management.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.

Lead Nurse

Dermatology Associates Of Tyler
Tyler, Texas
08.2006 - 09.2008
  • Led a large team of nurses and medical assistants working in multiple satellite clinic locations
  • Delivered high quality patient care to a widely diverse patient population
  • Sustained quality standards by performing routine audits and upholding both internal and industry best practices
  • Directly assisted physicians with routine physical examinations as well as in-office surgical procedures

Education

Bachelor of Applied Technology - Healthcare Technology And Medical Systems

Tyler Junior College
Tyler, TX
05.2021

Associate of Arts - General Studies

Tyler Junior College
Tyler, TX
05.2014

Vocational Nursing Certificate - LVN

Tyler Junior College
Tyler, TX
08.2006

Skills

  • Dependable and Responsible
  • Attention to Detail
  • Teamwork and Collaboration
  • Flexible and Adaptable
  • Honest
  • Respectful of Others

Certification

  • Epic Ambulatory Certification
  • Licensed Vocational Nurse

Volunteer Work

  • PTA President - Caldwell Arts Academy 2019-2020
  • PTA Vice President - Caldwell Arts Academy 2018-2019
  • Volunteer - The Boot Campaign 2015-2020

Timeline

Epic Ambulatory Analyst II

CHRISTUS Health
09.2015 - Current

Lead Nurse

Christus Health
10.2011 - 09.2015

Staff Nurse

East Texas Medical Center
09.2008 - 10.2011

Lead Nurse

Dermatology Associates Of Tyler
08.2006 - 09.2008

Bachelor of Applied Technology - Healthcare Technology And Medical Systems

Tyler Junior College

Associate of Arts - General Studies

Tyler Junior College

Vocational Nursing Certificate - LVN

Tyler Junior College

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Keith Hopson