Summary
Overview
Work History
Education
Skills
Timeline
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Kedir Dube

El Mirage,Arizona

Summary

Eloquent Outbound sales with Almost 7 months of experience working with customers of diverse backgrounds to determine personalized product solutions. Tenacious salesperson with reputation for increasing customer base on average through strategic and focused marketing strategies. Professional phone presence exceeding expectations in building favorable customer relationships.

And with the built relationship I was able to sale the customer the product they need and made the feel like they can trust me with what I am offer.

Overview

2
2
years of post-secondary education
1
1
year of professional experience

Work History

Outbound Sales Call Center Agent

Spectrum
Phoenix, AZ
11.2020 - Current
  • Contacted customers after sales process to drive ongoing customer satisfaction and resolve issues and complaints.
  • Developed favorable customer service relationships and built new, robust customer bases.
  • Identified customers from previously untapped market sectors with innovative call strategy.
  • Represented company professionally in all situations, working through challenging phone calls and cultivating positive interactions by remaining calm and poised.
  • Met all customer call guidelines including service levels, handle time and productivity.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.

Picker

Amazon
Phoenix , Arizona
02.2018 - 08.2018
  • Prepared orders accurately by processing requests, pulled materials from warehouse, packing boxes, and prepared shipments.
  • Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements.

Taco Bell Drive Thru Customer Service

Taco Bell
El Mirage, Arizona
08.2020 - 11.2020
  • Provided primary customer support to internal and external customers in fast-paced environment. And always keep a smile on your face.

Education

Phoenix Christian
Phoenix, AZ
08.2017 - 05.2019

Skills

SalesForce

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Timeline

Outbound Sales Call Center Agent

Spectrum
11.2020 - Current

Taco Bell Drive Thru Customer Service

Taco Bell
08.2020 - 11.2020

Picker

Amazon
02.2018 - 08.2018

Phoenix Christian
08.2017 - 05.2019
Kedir Dube