Kayla Ricks
Willis,MI
Summary
Hardworking, dedicated Salon Manger bring 5 years of experience. Effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest. Achieving salon goals along with business development and marketing collaboration.
Overview
6
6
years of professional experience
Work History
Forklift Operator
R+L Carriers
08.2022 - 12.2022
- Unloaded and stacked materials by raising and lowering lifting devices.
- Unloaded materials and goods at designated locations for best project availability.
- Transported goods between warehouse locations according to shipment and storage needs.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Packed items into appropriate containers for shipment.
Salon Manager
Ulta Beauty Inc.
05.2019 - 02.2021
- Oversaw salon employee performance, facility cleanliness and sales.
- Worked to continuously increase salon business through effective sales, service and operations policies.
- Controlled inventory by tracking expenses, purchases and shelf stock.
- Provided staff coaching, mentoring and consultation to enhance performance and professional development.
- Maintained general appointment calendar and set shift schedules.
- Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
- Recovered a negative deficit of $30,000 by setting and achieving personal and salon goals.
Assistant Salon Manger
Hair Mechanix
01.2019 - 05.2019
- Oversaw salon employee performance, facility cleanliness and sales.
- Worked to continuously increase salon business through effective sales, service and operations policies.
- Provided staff coaching, mentoring and consultation to enhance performance and professional development.
- Cut and styled mens hair.
- Mens express facials.
- Achieved personal sales goals by upselling products to meet individual needs.
Salon Stylist/Media Manager
Studio A Salon And Tanning
11.2017 - 01.2019
- Managed company social media pages and increased social media presence, monitoring user engagement.
- Supported upcoming projects and promoted new product launches.
- Trimmed, cut and shaped hair and hairpieces based on customer preference.
- Educated customers on products to maximize benefits.
- Mixed pigments and used proper techniques to achieve desired color.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Suggested treatments and styles to suit customer appearance and fashion choices.
Salon Stylist
Fantastic Sams
03.2017 - 11.2017
- Educated customers on products to maximize benefits.
- Trimmed, cut and shaped hair and hairpieces based on customer preference.
- Processed payments, entering sales in register for prompt customer service.
- Mixed pigments and used proper techniques to achieve desired color.
- Designed individualized plans to assist customers in healing damaged or dry hair.
- Full Facial Waxing.
- Answering phone, scheduling appointments and daily cleaning duties.
Store Manager
Little Ceasers
09.2015 - 01.2017
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Education
Belleville High School
Belleville, MINo Degree - Cosmetology
Douglas J Aveda Institute
Ann Arbor, MI02.2017
Skills
- Shift Management
- Operating Budget
- Operational Efficiency
- Workflow Management
- Employee Coaching and Motivation
- Color Correcting
- Bald Fades
- Color Services
Timeline
Forklift Operator
R+L Carriers
08.2022 - 12.2022
Salon Manager
Ulta Beauty Inc.
05.2019 - 02.2021
Assistant Salon Manger
Hair Mechanix
01.2019 - 05.2019
Salon Stylist/Media Manager
Studio A Salon And Tanning
11.2017 - 01.2019
Salon Stylist
Fantastic Sams
03.2017 - 11.2017
Store Manager
Little Ceasers
09.2015 - 01.2017
Belleville High School
No Degree - Cosmetology
Douglas J Aveda Institute
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