KATRINA TAYLOR-McTEAR
Pearland,Texas
Summary
Focused, passionate, proven leader driven by results and committed to maximizing team success.
Prism Winner Sales Manager of the year 2019.
Overview
28
28
years of professional experience
Work History
General Sales Manager
PULTE GROUP
Houston, TX
11.2021 - Current
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
General Sales Manager
Tripointe Homes
Houston, Texas
05.2016 - 11.2021
- Exceeded targets by building, directing and motivating high-performing sales team.
- Built lasting relationships with clients through outstanding customer service interactions.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
Branch Manager
Wells Fargo
Houston, Texas
10.2011 - 05.2016
- Boosted branch sales by developing and deepening customer loyalty through incentive programs and training at multiple locations.
- Engaged employees in business processes with positive motivational techniques.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
Community Sales Manager
Trendmaker Homes
03.2014 - 05.2016
- Greeted and registered new clients to engage each in process and cultivate long-lasting relationships.
- Maintained inventories and records of sales collaterals and closings.
- Managed marketed image of developing properties to appeal to wide range of potential home buyers through innovative marketing strategies and sales campaigns.
Relocation Coordinator
John Daugherty Real Estate Firm
12.2014 - 10.2015
- Licensed realtor on special projects matching best agent with respective relocation companies to ensure smooth sales and close process
- Monitored employee and customer interactions to assess quality of service.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Licensed Agent
Heritage Texas Properties
Houston, TX
09.2008 - 09.2009
- Texas Real Estate Firm – licensed agent Royal Oaks office
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
- Analyzed customer requirements to determine which products or services would provide best fit.
Community Sales Manager
Trendmaker Homes
03.2003 - 03.2008
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Greeted and registered new clients to engage each in process and cultivate long-lasting relationships.
- Guided potential home buyers through step-by-step process of purchasing new home.
Director of Sales
Royal Oaks Country Club
10.1999 - 03.2003
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
- Established ambitious sales targets, managed deployment strategies and developed go-to-market plans to capitalize on every revenue opportunity.
- Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results.
New Home Sales Advisor
Newmark Homes
Houston, TX
05.1995 - 10.1999
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Education
Associates of General Studies - General Business
University of Houston
Houston, TXAssociates of Business Administration - Business Administration
University of St. Thomas
Houston, TXSkills
- Demonstrated Record of Successful Coaching
- Expert in Lead Conversion
- Team Member Motivation
- Salesforce Software
- Team Recruiting and Onboarding
Affiliations
- GHBA- Greater Houston Builder's Association
- PWB- Partners in Women's Builders
Timeline
General Sales Manager
PULTE GROUP
11.2021 - Current
General Sales Manager
Tripointe Homes
05.2016 - 11.2021
Relocation Coordinator
John Daugherty Real Estate Firm
12.2014 - 10.2015
Community Sales Manager
Trendmaker Homes
03.2014 - 05.2016
Branch Manager
Wells Fargo
10.2011 - 05.2016
Licensed Agent
Heritage Texas Properties
09.2008 - 09.2009
Community Sales Manager
Trendmaker Homes
03.2003 - 03.2008
Director of Sales
Royal Oaks Country Club
10.1999 - 03.2003
New Home Sales Advisor
Newmark Homes
05.1995 - 10.1999
Associates of General Studies - General Business
University of Houston
Associates of Business Administration - Business Administration
University of St. Thomas
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