KATE COE
Greensboro,NC
Summary
Direct individual possessing outstanding communication, organizational and multitasking abilities. Offering 18-year background in motivating, overseeing and training 30+ employees in maintaining efficiency and meeting production goals. Level 2 security clearance, CPR certified, and bilingual.
Overview
6
6
years of professional experience
Work History
Educational Consultant
Greensboro Global Academy
Greensboro, NC
07.2022 - Current
- Collaborated with school officials to assess areas for improvement in curricula, classrooms, testing and student activities.
- Designed course materials for over 30 lessons and supported implementation for different levels of literacy
- Collaborated with administrators to determine course objectives.
Owner
Lil' Smushie's Bakery
Greensboro, NC
06.2015 - 08.2017
- Ran day-to-day operations of small business, including sales, production, and management of three employees
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Developed key operational initiatives to drive and maintain substantial business growth.
Teller Manager/Assistant Branch Manager, Operations
SunTrust Bank
Greensboro, NC
09.2013 - 05.2014
- Created organization systems for cash flow control, financial reports and schedules, dramatically increasing operational efficiency by 30%
- Managed team of 5 tellers as well as 2 customer service agents and 1 personal banker. Was standing manager for 6 months until permanent manager was hired
Personal Banker/Assistant Branch Manager
Wells Fargo
High Point, NC
09.2011 - 06.2013
- Established rapport with all customers, met and resolved concerns and financial needs as well as daily branch operations
- Supervised team of 9 branch employees and made recommendations regarding performance evaluations.
- Ensured all Federal laws were enforced
Team Lead/Subject Matter Expert/Trainer, English Language
American Express
Greensboro, NC
04.2010 - 09.2011
- Led team of 30 and was Subject Matter Expert trained to assist floor with escalated calls.
- Trained new hires on sales and customer service.
- Received escalated calls from floor and worked towards resolution and customer satisfaction.
- Performed in top 10% of employees.
Education
No Degree - Nursing
University of North Carolina At Greensboro
Greensboro, NCNo Degree - Biology/Business
Guilford College
Greensboro, NCNo Degree - Biology
Greensboro College
Greensboro, NCSkills
- Activity Organization
- Special Projects
- Customer Needs Assessments
- Instructional Techniques
- Classroom Practices
- Proactive and Focused
- Inventory Control Processes
- Business Relationship Management
- Integrity and Transparency
- Change and Growth Management
- Federal and State Regulation Compliance
- CPR Certified
Languages
Spanish
Native or Bilingual
French
Elementary
Timeline
Educational Consultant
Greensboro Global Academy
07.2022 - Current
Owner
Lil' Smushie's Bakery
06.2015 - 08.2017
Teller Manager/Assistant Branch Manager, Operations
SunTrust Bank
09.2013 - 05.2014
Personal Banker/Assistant Branch Manager
Wells Fargo
09.2011 - 06.2013
Team Lead/Subject Matter Expert/Trainer, English Language
American Express
04.2010 - 09.2011
No Degree - Nursing
University of North Carolina At Greensboro
No Degree - Biology/Business
Guilford College
No Degree - Biology
Greensboro College
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