KASTHURI NATARAJAN
Dental Assistant
LITTLE ELM,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experienced Hotel customer service with over 10 years of experience in Hotel industry. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
12
12
years of professional experience
12
12
years of post-secondary education
Work History
Inbound Associate
Amazon
Coppell, TX
12.2021 - 05.2022
Customer Service Manager
Coastal Hotel
Namakkal , Tamilnadu
02.2010 - 07.2021
- Created and reviewed invoices to confirm accuracy.
- Researched and corrected customer concerns to promote company loyalty.
- Introduced higher standards for customer service and increased efficiency by streamlining operations.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Took ownership of customer issues and followed problems through to resolution.
- Developed service procedures, policies and standards.
- Followed through with client requests to resolve problems.
- Resolved concerns with products or services to help with retention and drive sales.
Education
Associate Degree In Management - Business Management
All India Institute of Management Studies
Chennai ,TAMILNADU, INDIA 03.1999 - 08.1999
Secondary Education - Mathematics And Science
GANDHI KALVI NILAYAM
Namakkal, TAMILNADU, India 05.1980 - 04.1990
Higher Secondary Education - Mathematics, Biology, Chemistry, Physics
Vellalar Matriculation Higher Secondary School
ERODE, TAMILNADU, India 05.1990 - 03.1992
Skills
Documentation and reporting
undefinedTimeline
Inbound Associate
Amazon
12.2021 - 05.2022
Customer Service Manager
Coastal Hotel
02.2010 - 07.2021
Associate Degree In Management - Business Management
All India Institute of Management Studies
03.1999 - 08.1999
Higher Secondary Education - Mathematics, Biology, Chemistry, Physics
Vellalar Matriculation Higher Secondary School
05.1990 - 03.1992
Secondary Education - Mathematics And Science
GANDHI KALVI NILAYAM
05.1980 - 04.1990
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