Summary
Overview
Work History
Education
Skills
Timeline
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Karen Knutson

Kirkland,WA

Summary

Driven and resourceful administrative professional with 15+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.

Overview

4
4
years of post-secondary education
15
15
years of professional experience

Work History

Executive Personal Assistant

J A Knutson, M.D.
Everett, WA
05.2015 - 02.2020
  • Responded to over 20 client emails and over 30 customer calls per day to facilitate communication, set appointments, and enhance business processes.
  • Oversaw personal and professional calendars and coordinated appointments for conferences, meetings, and future events.
  • Monitored household expenditures and budgeted for necessities, including groceries and household utility payments.
  • Displayed absolute discretion at handling confidential information.
  • Managed large range of services, including pet care, phone screening, shopping, personal errands, and bill paying to provide more free time with family.
  • Picked up and dropped off clients at airport
  • Updated executives on changing business needs by thoroughly documenting internal and client meetings
  • Utilized personal and professional networks to identify, acquire and manage new clients
  • Organized and attended meetings, including compiling all related documents and reports
  • Maintained appropriate filing of personal and professional documentation

VP of Operations

Krueger Restaurant Services LLC
Portland, OR
08.2003 - 12.2013
  • Identified and solved issues with production, workforce and material sourcing to drive business objectives.
  • Employed optimal safety practices to reduce work site complaints, hazards, incidents or lost-time accidents to improve overall OSHA scores and expand bid opportunities.
  • Mitigated financial discrepancies by managing budget and payroll operations.
  • Diminished regulatory risks by overseeing adherence to insurance and safety regulations across all projects.
  • Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas.
  • Initiated on-time, under-budget project management to increase business by 20%.
  • Identified opportunities to improve business process flows and overall departmental productivity.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Education

Associate of Arts - Business Administration

Griffin College
Bellevue, WA
06.1983 - 06.1984

Bachelor of Arts - Liberal Arts And Sciences

University of Washington
Seattle, WA
10.1976 - 05.1979

Skills

    Strong problem solver

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Timeline

Executive Personal Assistant

J A Knutson, M.D.
05.2015 - 02.2020

VP of Operations

Krueger Restaurant Services LLC
08.2003 - 12.2013

Associate of Arts - Business Administration

Griffin College
06.1983 - 06.1984

Bachelor of Arts - Liberal Arts And Sciences

University of Washington
10.1976 - 05.1979

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Karen Knutson