Kronos
Kandi McAleese
Sr. Systems Application Analyst / Sr. Product Manager/Sr. Procurement Specialist
Summary
Senior systems professional proficient in designing and delivering new products and applications implementations, enterprise integrations, upgrades/enhancements, system conversions and cloud-based solutions, to accommodate business requirements. A methodical and competent senior leader with software optimization and troubleshooting expertise working with major market leader/s software for HR and Purchasing - Oracle, PeopleSoft, Workday and Kronos. Passionate about building strong customer relationships and partnerships to identify / negotiate on product requirements and ranking. Proven ability to develop, KPIs, reporting/data insights, policy, process, procedures to streamline and improve operations while enhancing system performance, reducing technical overhead and writing related technical documentation. Valuable in review of designs, making effective choices and contributing to entire development lifecycle. Excellent communication, planning and decision-making skills. Well-disciplined with a long track record of managing multiple large scale projects & assignments efficiently, under high visibility /pressure, meeting budgets, tight deadline schedules, and deliver maximum results and timely completion of projects. Eager to apply these talents and a superior work ethic to a new position.
Overview
25
25
years of professional experience
2
2
Certificates
17
17
Application Education Courses
2
2
Methodology Courses
8
8
Soft Skills Education
Work History
Sr. Solutions Architect (HCM)
Amazon.com
Seattle, WA
10.2022 - Current
- Designed and delivered secure cloud-based reporting architecture for a distributed customer self-service solution in 6 months, decreasing user technical support requests by 46%, while increasing global system reliability
- Increased customer satisfaction by 30% in 3 months through implementation of new reporting automation initiatives and self-service tools. Measured by monthly customer satisfaction surveys.
- Created migration strategies to bridge development gaps between existing software architecture and future updates.
- Designed and delivered new solution in 7 months (including system & testing automation, new business process) for mergers and acquisitions foundational data reducing time to market by 55% and decreasing errors by 92%.
- Maintained current and in-depth understanding of business processes, needs and objectives.
- Worked with developers and engineers to realize technological solutions.
- Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
- Mentored team, sharing skills and expertise and encouraged each member to bring forward ideas and suggestions for improvement.
Sr. IT HCM App Analyst / HRIS Reporting Manager
Amazon
Seattle, WA
07.2017 - 10.2022
- Manage configuration, efficiency, and effectiveness of Workday / HCM reporting conversion (and deprecation)
- Analyze business processes that support business needs and ensure expected business outcomes for new reports
- Lead continuous improvement initiatives based on findings to improve customer satisfaction
- Over an 18-month period, reduced the number of reports supported and maintained by 93% and realized associated technical / cost savings
- Manage team (of five full time employees and 5 consultants) in analyzing 15,000+ legacy reports and queries, analyze results to develop strategic reporting project scopes and decrease the number of reports supported to 350 by eliminating duplicate reports across product line/s; led customer demonstrations and feedback calibration sessions with global stakeholders
- Design / Pilot Federated Reporting Model using Workday emerging technologies to deliver ad hoc analytics and reporting capabilities for internal HR business teams to access secure live data and reduce technical dependencies, lowering support tickets received by ~ 88% over 6-month period.
- Collaborated with business owners, vendors and other team members to evaluate and recommend solutions to complex problems and requests.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
- Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
- Re-engineered existing computer systems to promote ease-of-use and improve system security.
- Proven ability to develop and implement creative solutions to complex problems.
HRIS IT Application Analyst - Kronos
Amazon
Seattle, WA
08.2014 - 07.2017
- Delivered subject expertise and held full accountability for providing strong and timely written and verbal communication of all project risks and status updates to stakeholders and leadership teams
- Ownership of collecting / documenting functional requirements, configuration design, performing fit gap analysis, testing, demonstrations / training, deployments and support/ administration of Kronos (Time and Attendance) Workforce Application Central building blocks including pay rules, work rules, accruals, holidays, scheduling, timekeeping, time off, and reports for large scale, global, enterprise deployments in the USA, Ireland, United Kingdom, Canada, and India
- Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
- Captured $15 million in annual cost savings by implementing of a part-time employee class within U.S
- Fulfillment centers, impacting 30,000+ employees across multiple departments and locations, within 5 months
- Collect and document state and local time off requirements for 40k temporary and seasonal employees.
- Collaborated with business owners, vendors and other team members to evaluate and recommend solutions to complex problems and requests.
- Design and deliver automated, integrated solution reducing processing time by 120 hours per month and eliminating the need for manual support within 4.5 months of project start
- Reduced deployment defect rate by 35% in first 2 months following delivery of new processes and solutions
- Achieved by conducting design reviews, automation of QA testing, user testing defect triage, and post-production assessments of designated projects to ensure alignment with requirements and customer satisfaction.
- Passionate about learning and committed to continual improvement.
- Communicated and explained business requirements to team members to understand and implement functional demands.
Sr. IT Business Systems Analyst - Oracle
Clearwire / Sprint
Kirkland, WA
01.2010 - 05.2014
- Perform big data conversion, data accuracy assurance and enterprise integration of Clearwire information systems data into Sprint systems, including purchasing, HR, iExpense, and custom 3rd party applications
- Own functional Oracle upgrade from 11i to R12 encompassing Purchasing, HR, iExpense, and iProcurement modules
- Partner with DevOps team for performance testing and environment monitoring
- Managed global system implementations of AME and iExpense and led multiple HR Oracle system integrations, including Virtual Edge, and Concur leveraging AIM/Agile methodologies
- Improved compliance of T&E credit card reconciliation 39% (from 60% to 99%) through the implementation of iExpense and training created / delivered.
Technical Business Systems Analyst III - Oracle
Clearwire
Kirkland, WA
01.2009 - 01.2010
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Manage implementation of Procurement solutions including iSupplier portal system and iProcurement (Phase 2), on time and within budget, reducing supplier invoice processing time 50% with iSupplier launch
- Own / Deliver Oracle - Implementations, upgrades, enhancements & production support across Purchasing, iProcurement, HR, AME & Workflow complying with all defined SDLC processes
- Design, develop and deliver company-wide Oracle training, including the design, development, and publication of the Oracle UPK Training Library used nationally. Realized annual savings of $40k and time savings of 3 months.
Purchasing Systems Manager, Merger & Integrations
Clearwire / Sprint
Kirkland, Washington
01.2007 - 01.2008
- Optimized purchasing system operations through the development and delivery of business system requirements, business processes, managing system implementation and integration (including purchasing and inventory records for legacy XOHM to Clearwire) and leading training
- Communicated regularly with customers concerning data exchange and technology integration.
- Owned delivery of iProcurement (Phase 1) implementation, including catalog content, supplier integration and user training. Attained iProcurement savings ($18k annually) and utilization (20% of suppliers on-boarded) goals.
- Drafted change management policies to streamline introductions of new software and systems.
Buyer / Program Manager
Clearwire
Kirkland, WA
01.2004 - 01.2007
- Manage (Purchasing) $70+M of annual spend, Negotiate Vendor Contracts, responsible for associated business administration and communication to support retail deployment for all Clearwire Markets.
- Created and distributed Supplier Report Cards to track performance metrics and highlight optimization opportunities for all suppliers (across business lines and programs) resulting in ~ $10 million dollars savings annually through vendor negotiations
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Organized & consolidated billing of the Fleet, Cellphones and Office Supplies from multiple bills for markets nationwide to single monthly billing uploaded at central headquarters
- Provided consolidated reporting to all Executive Management for simplified review, decreased approval time by 16 days & saved Clearwire an estimated $50k monthly starting in Feb 2006 by eliminating late payment fees
-
Customer Service, IT Helpdesk Support and Amazon
Amazon
Seattle, WA
01.2000 - 01.2004
- During this time, I worked in, Amazon's customer service team, the product sample center and an operations / fulfillment distribution center.
Skills
Complex Problem-solving
undefinedSoftware
Workday
PeopleSoft
Oracle
Tableau
SQL
MS Office Suite
JIRA
Asana
AWS QuickSight
Success Factors
Test Rail (Quality Assurance Automation)
Certification
AWS Cloud Quest: Cloud Practitioner
Work Preference
Work Type
Full TimePart TimeContract WorkGig WorkLocation Preference
RemoteImportant To Me
Work-life balanceCompany CultureFlexible work hoursWork from home optionHealthcare benefitsPaid time off401k matchPersonal development programsCareer advancementTeam Building / Company RetreatsPaid sick leaveLanguages
English
Native or Bilingual
Completed Trainings
Kronos Training
· Kronos Workforce Timekeeper- Configuring & Managing Pay Rules
Workday Training
· Workday Business Process Fundamentals
· Workday Configurable Security Fundamentals
· Workday HCM Fundamentals
· Workday Advanced Reporting & Analytics
· Workday Calculated Fields
· Workday Report Designer (BIRT)
Oracle Training
· Oracle Human Resource Management System (HRMS)
· Oracle Purchasing
· Oracle Universal Productivity Kit (UPK) Training System
· Oracle iSupplier
· Oracle iProcurement
· Oracle iExpense
· Oracle Workflow- Approval Management Engine (AME)
Methodology Education
· Agile/ Scrum Sprint Management
· Scrum Master Training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Education
High School Diploma -
Huntington High School
Huntington 09.1993 - 06.1998
Accomplishments
Mentored 8 L5 peers twice per month, Led 5 Contractors and 3 Interns on Amazon, Agile & Workday best practices. My Linked In contains feedback on my leadership from this project.
Timeline
Sr. Solutions Architect (HCM)
Amazon.com
10.2022 - Current
Sr. IT HCM App Analyst / HRIS Reporting Manager
Amazon
07.2017 - 10.2022
HRIS IT Application Analyst - Kronos
Amazon
08.2014 - 07.2017
Sr. IT Business Systems Analyst - Oracle
Clearwire / Sprint
01.2010 - 05.2014
Technical Business Systems Analyst III - Oracle
Clearwire
01.2009 - 01.2010
Purchasing Systems Manager, Merger & Integrations
Clearwire / Sprint
01.2007 - 01.2008
Buyer / Program Manager
Clearwire
01.2004 - 01.2007
Customer Service, IT Helpdesk Support and Amazon
Amazon
01.2000 - 01.2004
High School Diploma -
Huntington High School
09.1993 - 06.1998
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