Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kacie Resto

Maricopa,AZ

Summary

Productive Office Manager with excellent skills in customer service, office management and administrative support. Remains professional and tactful in all situations with focus on increasing satisfaction and retention. Versed in managing vendor and service provider relationships while maintaining meticulous records.

Overview

14
14
years of professional experience
1
1
year of post-secondary education

Work History

Office Manager/Technician

Spanaway Vision Clinic
Spanaway, WA
02.2015 - 05.2021
  • Interviewed, hired, and trained new employees.
  • Maintained inventory of eyeglass frames and contact lenses.
  • Oversaw accounts receivables and managed collection accounts.
  • Performed testing on all patients for routine eye and medical exams.
  • Backed-up receptionist when unable to answer phones promptly.
  • Met with frame and contact lens reps to ensure up to date products.

Licensed Real Estate Agent

Keller Williams Realty
Puyallup, WA
01.2012 - 02.2015
  • Conferred with escrow companies, lenders, and home inspectors to ensure the terms and conditions of purchase agreements were met before closing dates.
  • Prepared documents for signings.
  • Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.



Certified Ophthalmic Assistant

Pacific Northwest Eye Associates
Tacoma, WA
01.2011 - 10.2011
  • Obtained patient history during routine eye and medical exams.
  • Performed diagnostic testing.
  • Assisted in minor office procedures.
  • Administered ophthalmic drops and ointments, focusing on patient comfort.

Optometric Assistant

Spanaway Vision Clinic
Spanaway, WA
01.2004 - 12.2007
  • Assisted patients with selection of frames.
  • Instructed in the care of contact lenses with insertion and removal.
  • Took medical histories and reported current concerns from patients prior to exam by optometrist.
  • Administered visual acuity tests, glaucoma screening and Keratometry and communicated findings to doctor.

Education

Certification in Ophthalmic Assistant -

Renton Technical College
Renton, WA
01.2010 - 01.2011

Skills

Staff Management

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Accomplishments

I generated over $20,000 in yearly revenue by educating patients in LASIK procedures and referring them for the surgery.

Timeline

Office Manager/Technician

Spanaway Vision Clinic
02.2015 - 05.2021

Licensed Real Estate Agent

Keller Williams Realty
01.2012 - 02.2015

Certified Ophthalmic Assistant

Pacific Northwest Eye Associates
01.2011 - 10.2011

Certification in Ophthalmic Assistant -

Renton Technical College
01.2010 - 01.2011

Optometric Assistant

Spanaway Vision Clinic
01.2004 - 12.2007

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Kacie Resto