Julian Marzocchi
Information Technology Specialist
Jacksonville,FL
Summary
I am a soon to be veteran and driven IT professional with 5 years of experience and 4 years of supervisory experience. My strengths include my problem solving skills, leadership skills, and my desire to learn. I enjoy the challenge of continuously improving at my job while collaborating with others to meet the needs of the company. I look forward to continued growth in the IT field, being an asset at m y workplace, and eventually take on senior leadership positions.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Information Systems Technician
US Navy
Kingsland, GA
08.2018 - Current
- Work as LAN administrator for secret and unclassified networks
- Manage accounts utilizing active directory and help desk support for over 150 personnel
- Ensure antivirus is up to date and proper firewall configuration
- Troubleshoot hardware, software, and printer issues for all LAN devices and users
- Qualified supervisor role 18 months ahead of schedule
Operations Manager
CVS Healthcare
Astoria, NY
02.2017 - 12.2017
- Managed third highest volume CVS in the country
- Supervised and created schedules for over 30 employees
- Achieved customer service goals three months in a row for first time in store's history
- Interviewed, hired, and trained qualified customer service representatives
Assistant Manager
Rite Aid
Floral Park, NY
01.2016 - 01.2017
- Assisted store manager with daily operations
- Lead associates through execution of company's objectives to drive customer service
- Enforced all policies and procedures required to ensure success of the store
- Analyzed customer and inventory reports and made recommendations for improvement
Education
Bachelor of Science - Healthcare Management
SUNY College At Oswego
Oswego, NY 09.2010 - 05.2014
Skills
Active Directory
Achievements
- Received three Navy and Marine Corps Achievement Medals during four year sea tour
- Received Junior Sailor of the Quarter for Q4 of 2022
Certification
A+ Computer Technician, CompTIA
Timeline
A+ Computer Technician, CompTIA
07-2022
Information Systems Technician
US Navy
08.2018 - Current
Operations Manager
CVS Healthcare
02.2017 - 12.2017
Assistant Manager
Rite Aid
01.2016 - 01.2017
Bachelor of Science - Healthcare Management
SUNY College At Oswego
09.2010 - 05.2014
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