Summary
Work History
Education
Skills
Timeline
Volunteer
Juanita Velasquez

Juanita Velasquez

Ignacio,CO

Summary

Quality-driven Cashier Team Lead with background training new cashiers and guiding employees. Patient and professional when leading others and improving staff skills. Expert at offering positive feedback and constructive criticism for upbeat atmosphere, smooth operations and ideal customer experiences.

Polished Cashier Team Lead with Number years directing, training and supervising teams of cashiers. Talented at enforcing rules and monitoring cash register operations. Well-rounded leader with experience running reports, communicating with managers and motivating staff.

Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments.

Work History

Cashier Team Lead

Walmart
  • Trained team members on cash register operation and cash handling.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Communicated with customers and team members to solve problems.
  • Operated POS cash register and equipment to collect payments.

Education

Associate Of General Studies - Educational Assessment, Testing, And Measurement

Post University
Waterbury, CT
11.1994

Skills

  • Credits and Refunds
  • Adaptability and Dependability
  • Merchandise Packaging
  • Upbeat and Positive Personality
  • Customer Support
  • Responding to Difficult Customers
  • Courteous with Strong Service Mindset
  • Presenting Solutions
  • Calm and Professional Under Pressure
  • Upselling Products and Services
  • Issue and Complaint Resolution
  • Correcting Discrepancies
  • Efficient and Detail-Oriented
  • Building Customer Trust and Loyalty
  • Order and Refund Processing
  • Understanding Customer Needs
  • Investigation of Claims
  • Prioritizing Calls
  • Safe Work Practices
  • Speaking Clearly
  • Inventory Replenishment
  • Station Preparation
  • Microsoft Access
  • Performance Motivation
  • Computer Proficiency
  • Suggestive Selling
  • Patient and Empathetic

Timeline

Cashier Team Lead

Walmart

Associate Of General Studies - Educational Assessment, Testing, And Measurement

Post University
Juanita Velasquez