Enthusiastic Behavioral Health Professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of managing clinical teams and behavioral health operations and training in Women in Leadership. Motivated to learn, grow and excel in Management. LPC.4608 CO
Overview
9
9
years of post-secondary education
15
15
years of professional experience
Work History
Manager of Behavioral Health
KAISER PERMANENTE
Arvada, Colorado
04.2016 - 06.2021
Manage professional staff of 28 licensed therapists for fast-paced outpatient facility.
Communicated effectively with leadership team to develop efficient workflows for treating patients in timely manner.
Maintained close working relationships with psychiatry, nursing, and primary care physicians.
Consulted with appropriate medical providers regarding patient's symptom presentation, treatment plan, response to interventions and treatment recommendations.
Reviewed patient cases for medical necessity and placed referrals as appropriate.
Lead team meetings and team building activities biweekly.
Provided clinical consultation daily to individual providers and 3 times per week in group clinical setting.
Assist residents and interns in behavioral health in completing residency requirements.
Prepared and submitted daily department reports to management.
Built and maintained positive staff relationships to promote teamwork and better serve clients.
Trained new employees on proper protocols and customer service standards.
Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
Implemented Chamai app program and used organization and management skills to promote memorable, consistent and positive guest experiences.
Interviewed and hired strong candidates for team openings, using job boards and social media to find applicants.
Mental Health Professional
KAISER PERMANENTE
Arvada, Colorado
12.2014 - 04.2016
Provide individual, family, and animal-assisted therapy to Kaiser members Key Responsibilities and Achievements:.
Evaluated and provided therapeutic interventions for child, adolescent and adult patients requesting mental health services.
Assessments performed with complete formulation, differential diagnosis, treatment and safety planning.
Communicated effectively with parents, collateral contacts, outside agencies, referring agencies, and outside providers regarding treatment plans.
Maintained appropriate and timely documentation of clinical services and related clinical contacts.
Provided urgent intervention services; determined appropriateness of hospitalization in conjunction with clinic crisis team and psychiatrist.
Consulted with appropriate medical providers regarding patient's symptom presentation, treatment plan, response to interventions and treatment recommendations.
Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
Faculty Instructor
UNIVERSITY OF PHOENIX
Lonetree, Colorado Faculty
01.2013 - 01.2014
Facilitate cognitive and affective student learning—knowledge, skills, and values—and to promote use of that knowledge in student's work place.
Teach personality psychology, group and individual counseling psychology.
Advise students in groups and individually.
Utilize University of Phoenix online classroom technology.
Licensed Professional Counselor
18th JUDICIAL DISTRICT ATTORNEY’S OFFICE, Juvenile Diversion Counseling Program
Centennial, CO
09.2003 - 06.2011
Serve as administrative director of fast-paced, multi-modal counseling program with fourteen staff in three locations.
Responsible for all aspects of program development, implementation, evaluation, and grant-writing.
Manage professional staff of fourteen, multiple consultants and stakeholders in program that serves 1,000 teens per year.
Provide clinical supervision to diversion therapists and counseling interns.
Maintain close working relationships with community resources, judges, deputy district attorneys, and high schools.
Develop, direct and supervise implementation and expansion of multiple program components such as art therapy, animal-assisted therapy, and wilderness therapy.
Manage largest OAJJA grant amount awarded for diversion grant of 26 programs.
Manage $24,000 in drug forfeiture funds, $30,000 JAG grant award, and $900,000 annual budget.
Expand outreach services by increasing use of volunteers and through creative venues including websites, social media, brochures, and art shows.
Conduct on-going program evaluation and share reports with DA’s office, county commissioners, state representatives, and stakeholders.
Implement software program Insight to Impact, research-based online risk assessment and case management tool.
Provide assistance with DA’s office health and wellness initiative.
Provide animal-assisted therapy to juvenile offenders and their families.
Displayed sensitivity to cultural and linguistic needs of clients and families served.
Observed and monitored client behavior and responses to treatment.
Applied array of different methodologies to assist patients with therapy.
Provided clients with recommendations to community resource
Provide individual, group, and family therapy to juveniles and their families.
Perform case management duties, collect restitution, and coordinate treatment plans to include all appropriate program components.
Created Teen Media Project.
Secured funding and managed budget for Teen Media Project which produced ten publicly aired Public Service Announcements and won two Regional Emmy’s, a Communicator Award and two Telly Awards in first two years of production.
Developed and implemented parenting program, ‘Enjoy Your Teen’; a 5-week curriculum to parents/guardians of teens.
Presented curriculum to various community organizations.
Continue to expand parent support programs.
Managed Juvenile Diversion Group Counseling program.
Active participant of Diversion Community Outreach Program including police ride-along trips and educating partnering agencies.
Connected with outside Colorado agencies such as TOSA, DAVA, Hobby Tree, and 1 Liquid House to expand efforts in helping teens through art and media.
Trained school resource officers, new detective’s academy, and school personnel.
Developed, coordinated and maintained relationships in juvenile justice system with Department of Human Services, Probation, SB-94, Second Wind Fund, Greater Littleton Youth Initiative and Douglas County Youth Initiative.
Worked closely with Juvenile Prosecution and Intake departments to staff and consult on difficult cases.
Acting interim director when director was unavailable, providing clinical and managerial support for diversion team and prosecutors to include reviewing and assigning cases, keeping track of diversion and grant budgets, and responding to crisis calls.
Extensive public engagement including on-going public speaking (Citizen’s Academy) and multiple interviews with press (9 News, Aurora 8, Aurora Sentinel, DU Magazine and ASU Alumni Magazine).
On-going professional development reflected through EMDR Level I & II training, Compassion Fatigue and Mindfulness seminars, Gang Unit training, Georgetown Public Policy Institute LEAP conference, and multiple steering committees.
Provided clinical supervision for graduate level intern and served as field faculty for UCD.
Prepared quarterly grant reports for OAJJA grants 2008-2011.
Maintained professional and productive relationships with DA office staff.
Fluently handled high caseload, supervisor role, and managerial tasks.
Meticulously maintained charts, administrative paperwork, Timelog, and TMP budget.
Guest speaker at University of Phoenix counseling psychology internship class.
Education
Master of Arts - Counseling Psychology
University Of Denver
Denver, Colorado
09.2001 - 05.2003
Bachelor of Arts - Psychology
Arizona State University
Tempe, AZ
09.1996 - 05.2000
Bachelor of Arts - French
Arizona State University
Tempe, AZ
09.1996 - 05.2000
Skills
Organization and Time management
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Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Additional Information
AWARDS AND RECOGNITIONS: 2008 Regional EMMY Award, Teen Media PSA Campaign. Two 2010 Telly Awards, PSA Campaign 2010. Communicator Award, PSA Campaign 2010. Regional EMMY Award, PSA Single Spot 2011. Regional EMMY Award, Children/Youth Program/Feature.
Quote
I feel that luck is preparation meeting opportunity.
Oprah Winfrey
Timeline
Manager of Behavioral Health
KAISER PERMANENTE
04.2016 - 06.2021
Mental Health Professional
KAISER PERMANENTE
12.2014 - 04.2016
Faculty Instructor
UNIVERSITY OF PHOENIX
01.2013 - 01.2014
Licensed Professional Counselor
18th JUDICIAL DISTRICT ATTORNEY’S OFFICE, Juvenile Diversion Counseling Program
09.2003 - 06.2011
Master of Arts - Counseling Psychology
University Of Denver
09.2001 - 05.2003
Bachelor of Arts - Psychology
Arizona State University
09.1996 - 05.2000
Bachelor of Arts - French
Arizona State University
09.1996 - 05.2000
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