Innovative and visionary sales leader with demonstrated ability to forge new relationships while strengthening current customer base.
Proven business development coach competent in leading teams to higher levels of success through personal development, training and process improvement and innovation.
Driven product ambassador with deep knowledge of product and industry trends through extensive research, consumer insights work and product development.
Overview
21
21
years of professional experience
3
3
year of post-secondary education
Work History
Operations Executive
Target Corporation
Grand Rapids, MI
10.2022 - Current
Managed $16M in net sales and associated logistics with a multifunctional team of 37
Streamlined operational process by identifying inefficiencies in logistics, pricing strategy, consumer experience and implementing iterative solutions to improve productivity and reduce labor costs to 5% of sales
Increased brand sentiment and net promoter score by 14 points improving quality of consumer experience through team learning and development initiatives
Delivered a decrease in cost of sales by identifying cost saving opportunities in job functions under my leadership
Effectively communicated process changes across multi functional teams, stakeholders and senior management to support the growth of other properties across the region
Led supply chain functions including inventory control, data integrity, forecasting and vendor partnerships.
Remodel Executive
Target Corporation
Grand Rapids, MI
02.2022 - 10.2022
Led $7.4M full scope remodel project to support the changing demands of our business based on customer insights
Prepared and supported the business stakeholders through the change life cycle across multiple functions of the business
Collaborated with internal and external stakeholders to keep the project on schedule and under budget while managing multiple procurement delays across the project
Led communication strategy for project including on-site team, global headquarter team and contractor team
Managed milestone and punchlist execution by all parties to ensure thorough execution
Led site visits from numerous stakeholders and company leadership to show progress and results of the project.
Sales Executive
Joshua Kalani Greiner
Grand Rapids, MI
08.2019 - 02.2022
Drove total owned property and district sales by leading a team of 50 to comps of 9.62% during first year in role and 17.41% in second year
Created a customer obsessed culture by building a strong team of leaders and trainers that prioritize the guest experience through service and strong operations
Implemented new sustained organizational structure leveraging thorough planning, well executed mobilization and execution resulting in strong adoption rates., District level trainer delivering consistent results across numerous locations and teams
Managed large inventory, adapted to guest shopping patterns and led promotion and pricing strategies
Keen on competitor insights while driving business objectives in multiple businesses and teams
Attracted and retained top talent producing a consistent pipeline for regional growth
Demonstrated a commitment to diversity, equity and inclusion by rolling out DE&I curriculum to teams led.
General Manager
Buckle Inc
Grand Rapids, MI
07.2016 - 08.2019
Planned and directed staffing, training, and performance evaluations of 12-20 employees to develop and control sales and service programs that generated $1.15 million in sales for the most recent fiscal year
Performed readiness assessments, planned transition and integration for sales, finance, operations, IT and end user teams in chain wide POS and Business Device implementation
Monitored and evaluated consumer behavior to determine focus of sales efforts, training and merchandising
Represented the sales department as a stakeholder on numerous chain wide project teams
Performed sales floor work, such as greeting and assisting customers, stocking shelves, or taking inventory
Planned store layouts or design displays for an 8,000+ unit inventory
Gathered and organized information on problems or procedures to assist in implementing change
Led numerous district sales focused projects including training curriculum development, performance evaluation development, and operations system development., Grew Sales and Revenue over 50% in 4 years
Received annual awards for data integrity and asset protection
Planned and executed semi annual sales and training workshops
National stakeholder for numerous change initiatives including training curriculum development, performance evaluation development, HRIS deployment, and additional operational systems development.
Sales Manager
Buckle Inc
Grand Rapids, MI
02.2005 - 07.2016
Grew Sales and Revenue over 50% in 4 years.
Received annual awards for data integrity and asset protection
Planned and executed semi annual sales and training workshops.
National stakeholder for numerous change initiatives including training curriculum development, performance evaluation development, HRIS deployment, and additional operational systems development.
Men's Ministry Coordinator
Wellspring Church
Hudsonville, MI
01.2021 - Current
Disaster Action Team
American Red Cross
Grand Rapids, MI
01.2020 - Current
Volunteer Leader
Young Life
Grand Rapids, MI
01.2002 - 01.2008
Education
Corsework Towards A.S. Information Technology - Information Technology
Grand Rapids Community College
Grand Rapids
08.2004 - 12.2005
Change Management Certificate - undefined
Cornell University
Skills
Sales Team Development
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Timeline
Operations Executive
Target Corporation
10.2022 - Current
Remodel Executive
Target Corporation
02.2022 - 10.2022
Men's Ministry Coordinator
Wellspring Church
01.2021 - Current
Disaster Action Team
American Red Cross
01.2020 - Current
Sales Executive
Joshua Kalani Greiner
08.2019 - 02.2022
General Manager
Buckle Inc
07.2016 - 08.2019
Sales Manager
Buckle Inc
02.2005 - 07.2016
Corsework Towards A.S. Information Technology - Information Technology