JOSHIN JOSEPH
Junior Mechanical Engineer / Junior safety Officer
HOR AL ANZ DUBAI
Summary
Qualified Mechanical Engineer with extensive knowledge of engineering equipment and software. Committed to providing accurate work with eye for detail. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Junior Mechanical Engineer/ Qa Qc Engineer/ Oil& gas/ Ndt/ Junior Safety Engineer position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Tech Mahindra
Chennai
06.2022 - 11.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
Customer Support Associate
Orange Health Diagonstics Lab
Bangalore
01.2022 - 06.2022
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Provided primary customer support to internal and external customers.
Site Engineer
Varna Designers
Ernakulam,Kerala
11.2020 - 12.2021
- Ordered and tracked delivery of construction materials and supplies from vendors.
- Recorded daily events and activities in site diary to evaluate process and improve productivity.
- Checked technical designs and drawings for adherence to standards.
- Prepared site reports and organized subcontractor invoices, codes documentation and schematics.
- Site visit
Service Technician
Royal Enfield
Mavelikkara,Kerala,
05.2019 - 04.2020
- Reviewed technical documentation to complete equipment maintenance and repair.
- Documented all changes and actions in computer-based tracking system.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Education
BE Mechanical Engineering -
11.2020
Higher Secondary School -
04.2014
High School -
03.2012
Skills
- Operating Procedures Implementation
- Engineering Documentation
- CAD Drawings
- Safety Protocols
- Safety Standards
- Customer Satisfaction
- Understanding Customer Needs
- Call Documentation
- CAD Drafting
- Writing
Certification
- QA/QC Engineer(American Welding Society)(No:2043944) (SMEC Automation PVT LTD KOCHI)(2018)
- PG Diploma In Oil & Gas Piping & Pipeline Engineering as per ASME B31.3 & B31.4 Standards includes Specification of pipe, Fitting Components, Measurement systems, Piping Isometric Drawings, Piping Terminology, Work Permit System and Industrial Safety. ((American Welding Society)(No:SLT/18/15537) (SMEC Automation PVT LTD KOCHI)(2018)
- NDT (Liquid penetrant testing)Level 2(No: SLT/18/15537/LT/8422)
- NDT (Radiographic testing)Level 2(No: SLT/18/15537/RT/6422)
- NDT (Ultrasonic testing)Level 2(No: SLT/18/15537/UT/7422)
- NDT (Magnetic particle testing testing)Level 2(No: SLT/18/15537/MT/9422)
- Diploma In Building Design(Autocad, reviet Mep)(No: EP201081878)(Cadd centre Training Services, Mavelikkara)(2020
- Nebosh IGC ongoing
Languages
English
Upper intermediate (B2)
Malayalam
Bilingual or Proficient (C2)
Tamil
Intermediate (B1)
Hindi
Elementary (A2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service Associate - Tech Mahindra
06.2022 - 11.2022
Customer Support Associate - Orange Health Diagonstics Lab
01.2022 - 06.2022
Site Engineer - Varna Designers
11.2020 - 12.2021
Service Technician - Royal Enfield
05.2019 - 04.2020
MET Engineering College - BE Mechanical Engineering,
Nair Samajam Higher Secondary School - Higher Secondary School,
Mahatma High School For Boys - High School,
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