Joseph Glaser
Sales Associate
Macomb,Michigan
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
39
39
years of professional experience
Work History
In Home Sales Consultant.
Lowe's
Sterling Heights, MI
05.2014 - 05.2022
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Responded to telephone and in-person requests for information.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Worked with customers to understand needs and provide excellent service
In Home Sales Consultanat
Hanson's
Troy, MI
06.2013 - 04.2014
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record
- Used coordination and planning skills to achieve results according to schedule
Salesman
American Fence & Supply Co
Warren, MI
02.2000 - 03.2013
- Promoted and up-sold products and services to meet needs of customers.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns
- Promoted and up-sold products and services to meet needs of customers
Salesman
Nationwide Fence
Chesterfield, MI
03.1991 - 02.2000
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Computed total costs and profit requirements for customer sales to provide accurate pricing.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Prospected continuously for new potential customers and maintained robust conversion rate.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs
Retail Sales Associate
ABC Warehouse
Southgate, MI
08.1985 - 01.1990
- Greeted customers and helped with product questions, selections and purchases.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items and join reward programs
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention
- Balanced and organized cash register by handling cash, counting change and storing coupons
Traffic Analyst
US Air Force
Laurel, MD
06.1981 - 07.1985
- Obtained Top Secret Clearance and supervised 26 morse code operators.
- Created reports and analyzed many enemy intercepts.
- Completed two years analytical training.
- Used Microsoft Word and other software tools to create documents and other communications
- Learned new skills and applied to daily tasks to improve efficiency and productivity
- Identified issues, analyzed information and provided solutions to problems
Education
No Degree - Business
Macomb Community College
Warren, MI05.1981
High School Diploma -
Baptist Academy
Roseville, MI06.1978
Skills
- Outreach Initiatives
- Industry Trends
- Special Requests
- Consultative Selling Techniques
- Credit and Debt Card Processing
- Continuity Management
- Product and Service Knowledge
- Active Learning
Timeline
In Home Sales Consultant.
Lowe's
05.2014 - 05.2022
In Home Sales Consultanat
Hanson's
06.2013 - 04.2014
Salesman
American Fence & Supply Co
02.2000 - 03.2013
Salesman
Nationwide Fence
03.1991 - 02.2000
Retail Sales Associate
ABC Warehouse
08.1985 - 01.1990
Traffic Analyst
US Air Force
06.1981 - 07.1985
No Degree - Business
Macomb Community College
High School Diploma -
Baptist Academy
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