Summary
Overview
Work History
Education
Skills
Accomplishments
Coffee and Tea lover, Competitive Gamer
Languages
Timeline
Jorge Rodriguez

Jorge Rodriguez

Stockton,CA

Summary

Experienced in troubleshooting computer hardware and software issues in customer-focused environments.

Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.

Overview

8
8
years of professional experience

Work History

Owner

Clericot Coffee & Bar
02.2015 - Current
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Trained and developed team members to build human capital.
  • Managed day-to-day business operations.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Assessed damaged materials and notified maintenance personnel of needed repairs.

Assistant Manager

Sizzler Steak House
05.2022 - 10.2022
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Developed detailed plans based on broad guidance and direction.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored security to protect employees, customers and property.

Shipping and Receiving Clerk

Amazon Fulfillment Center
09.2021 - 05.2022
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
  • Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes, and methods to minimize costs and enhance schedules.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Reviewed order data to verify transactions and shipping dates.
  • Maintained accurate computer records of materials weights, bill amounts, and identified variances.

Lead Warehouse Process Assistant

Amazon Fullfilment Center
07.2020 - 08.2021
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Monitored and reported on process performance to verify compliance with established standards.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Transcribed and organized information to assist in preparing speeches and presentations.

Kitchen Worker

Olive Garden - Darden Restaurants
10.2018 - 03.2020
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Followed recipes and chef instructions to prepare food correctly.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Transported food items from storage areas to kitchen for prepping.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Unloaded food deliveries and stored items in proper locations for easy access.

Education

Bachelor of Science - Computational Science

CECYTEM , Puruandiro, Mich
07.2018
  • 4.0 GPA
  • Security and export of company private database

Bachelor of Science - Communication And Information Technologies

CECYTEM, Puruandiro, Mich.
06.2018
  • 3.5 GPA
  • On-site or remote support of computer equipment
  • On-site maintenance of computer equipment
  • Design and creation of LAN networks
  • Microsoft Office basic knowledge

Bachelor of Science - Human Development

CECYTEM, Puruandiro, Mich
06.2018
  • 4.0 GPA
  • Comprehensive human development
  • Basic Human Psychology

Skills

  • Application Installation
  • Account Management
  • Hardware Upgrades
  • Performance Optimization
  • Hardware and Software Repair
  • Microsoft Windows and Office
  • Friendly and Patient
  • Spanish and English Interpreting
  • Calm and Professional Under Pressure

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Worked one-on-one with neurodiversity student with autism.
  • Supervised team of 10-30 staff members.

Coffee and Tea lover, Competitive Gamer

  • I am a coffee lover, thanks to my fiancée who prepares her coffee every morning and likes to experiment with new flavors and mixes.

    Drinking Tea is for me one of the most relaxing things I like to do, I even have a cupboard full of variants of Tea

    I am the leader of a competitive gaming team, which together with other leaders of various sections, we organize training and support for online tournaments.

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Assistant Manager - Sizzler Steak House
05.2022 - 10.2022
Shipping and Receiving Clerk - Amazon Fulfillment Center
09.2021 - 05.2022
Lead Warehouse Process Assistant - Amazon Fullfilment Center
07.2020 - 08.2021
Kitchen Worker - Olive Garden - Darden Restaurants
10.2018 - 03.2020
Owner - Clericot Coffee & Bar
02.2015 - Current
CECYTEM - Bachelor of Science, Computational Science
CECYTEM - Bachelor of Science, Communication And Information Technologies
CECYTEM - Bachelor of Science, Human Development

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Jorge Rodriguez