Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Interests
Timeline
Generic

Jordan Walker

Assistant General Manager
Roanoke,TX

Summary

Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals. High-energy restaurant management professional offers proven skills in strengthening operational procedures, enhancing team productivity and streamlining processes. Adaptable in changing environments with strategic decision-making skills. Performance-oriented and hardworking to create approaches to boost long-term business success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

2
2
years of professional experience
3
3
years of post-secondary education

Work History

Assistant General Manager

On The Border
Roanoke, United States
05.2021 - Current
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Resolved problems promptly to elevate customer approval.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Handled cash accurately and prepared deposits.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Mentored and motivated team members to achieve challenging business goals.
  • Collaborated with other departments to establish productive and timely completion of projects.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Trained and guided team members to maintain high productivity and performance metrics.

Shift Supervisor

On The Border
Wichita Falls, Texas
11.2020 - 04.2021
  • Enforced company policies and regulations with employees.
  • Responded to and resolved customer questions and concerns.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Helped store management meet standards of service and quality in daily operations.
  • Developed and implemented new processes and procedures to streamline operations.
  • Completed daily financial activities and prepared weekly reports for management to inform decision-making.

Education

Associate of Science - Managerial Accounting

Midwestern State University
Wichita Falls, TX
08.2017 - 05.2020

Skills

Business operations knowledge

undefined

Accomplishments

Successfully managed new team members and got them well acquainted with menu, as well as new menu for ghost kitchens. Achieved awards for less than 1% order error with ghost kitchen with team. Moved up quickly in company, from server,bartender to shift supervisor, floating manager, then salaried manager. Traveled to many stores within the company and helped develop different teams. Became assistant GM within a few months due to being overcommitment and many hours put into the company.

Additional Information

I enjoy managing employees and learning how people work to help develop them in ways they can understand. Controlled labor and sales while GM went on vacation. Willing to work over scheduled hours to make sure company is in great shape. Wonderful attitude and great problem solving skills. Phenomenal customer service.

Interests

I love all kinds of music Interacting with people and making sure I can change the way a persons day is going I also really enjoy making employees enjoy their job while making sure work get done efficiently Coaching and developing a team in a way to help the business grow and bring in more sales

Timeline

Assistant General Manager

On The Border
05.2021 - Current

Shift Supervisor

On The Border
11.2020 - 04.2021

Associate of Science - Managerial Accounting

Midwestern State University
08.2017 - 05.2020
Jordan WalkerAssistant General Manager