Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Jordan Garren

Night Shift Manager
Susquehanna,PA

Summary

Seasoned Night Shift Manager with over 22 years of customer service experience - 16 of which have been spent in current management position. Calm and levelheaded "Jack of all trades" that is capable of handling diverse business needs while providing exceptional customer service.

Overview

3
3
years of post-secondary education
16
16
years of professional experience

Work History

Night Shift Manager

Rob's Country Market
Hallstead, Pennsylvania
10.2005 - Current
  • Trained and motivated night staff by establishing and communicating responsibilities and duties to each team member.
  • Balancing cash registers and reporting discrepancies.
  • Secured building for closing by completing run-through of sales floor, turning off electronic systems, making sure all freezer/cooler doors were secured, and that all entrances/exits are locked.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Provided first-rate service to all customers regardless of time or concern.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Walked around facility frequently to check activities.

Education

No Degree - Radio And Television

Marywood University
Scranton, PA
09.2001 - 04.2002

High School Diploma -

Scranton High School
Scranton, PA
08.1998 - 06.2001

Skills

Multitasking

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Interests

Watching movies

Writing & podcasting about movies

Reading

Real Time Strategy Games

Timeline

Night Shift Manager

Rob's Country Market
10.2005 - Current

No Degree - Radio And Television

Marywood University
09.2001 - 04.2002

High School Diploma -

Scranton High School
08.1998 - 06.2001

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Jordan GarrenNight Shift Manager