Troubleshooting skills
Jordan Austin
Evening Team Member
Wesley Chapel
Summary
Enthusiastic worker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Will work to figure out problem and provide proper solutions . Motivated to learn, grow and excel in the workplace.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Evening Team Member
Chik Fil A Inc
2019-05 - Current
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Motivated staff to perform at peak efficiency and quality.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
Office Assistant
Wesley Chapel High School
2018-08 - 2019-06
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
- Organized, stored and retrieved files to enhance daily operations and support customer needs.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Kept reception area clean and neat to give visitors positive first impression.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Education
High School Diploma
Wesley Chapel High School
2017-08 - 2020-06
Skills
Flexibility
Communication Skills
Fast and efficient
Works well in team environment
Ability to lead teams
Cross-functional teamwork
Activities and Honors
Three years varsity basketball player
One year varsity football player
Front Office Peer at Wesley Chapel High School
Attended and Completed three AP Classes in High School
Past member of Prom Committee and Steering Club
Timeline
Evening Team Member
Chik Fil A Inc
2019-05 - Current
Office Assistant
Wesley Chapel High School
2018-08 - 2019-06
High School Diploma
Wesley Chapel High School
2017-08 - 2020-06