Johanna Vega
Princeton, Texas,Texas
Summary
Motivated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Identifies business needs and develops valuable solutions to improve accuracy and process optimization. Drives business success with recommendations based on data findings.
Overview
15
15
years of professional experience
1
1
Certificate
Work History
Store Manager
Ann Inc.
Frisco, TX
03.2013 - Current
- Analyzed store data reports to develop store-specific strategies to increase 12% over goal in Q1 2022, 5% over Brand Sales Goal YTD in 2019 while driving positive customer experience, expanding store traffic by 5% year over year, and maximizing sales.
- Improved traffic trend 5% by generating reports in Excel to analyze sales and to help identify market trends that would help optimize client purchases.
- Communicated clear and concise quarterly business reports and strategies and presented them to District Manager and other stakeholders.
- Identified new operational processes that made product more easily accessible to clients which drove customer engagement up 3% 2021 Q3 to 2022 Q2.
- Led the full recruitment life-cycle, from sourcing strategies, talent recruitment, and acquisition to interview preparation, offer negotiation, and onboarding.
- Implemented and administered Individualized Development Plans for continued training and education revolving around POS enhancements, Omni channel initiatives, and E-Commerce.
- Provided District Store Managers with learning opportunities to further their knowledge in Data Analytics, Microsoft Office, Workday, and other technology platforms that would increase their store productivity.
Store Manager
American Eagle Outfitters, Inc
Garland, TX
02.2008 - 03.2013
- Exceeded sales goals 2% by building client relationships and providing exceptional service.
- Assessed and evaluated 25 employees through store engagement, company culture, strengths, opportunities, and overall skill set which led to year-over-year increase of revenue and employee retention.
- Drove sales utilizing robust advertising, attractive merchandising displays, clean appearance of store, and customer service that resulted in 4 years of consecutive sales and profit increases.
- Addressed and resolved escalated customer inquiries and worked to restore satisfaction through email, phone and in person.
- Collaborated with senior management to develop district wide employee retention strategies.
Education
Bachelor of Science - Data Analytics
Capella University
Minneapolis, MN05.2024
Skills
- Microsoft Office (Word, Excel, PowerPoint)
- Database Programming and SQL
- Workday/ MyAssociate Hub
- Attention to Detail
- Complex Problem-Solving
- Team Collaboration
Accomplishments
#1 out of 21 stores for Brand Sales Goal – Top 10% in company for Q1/Q2 2022.
Ovation Award 2019 Brand Sales Goal – Top 10% in company for Q2 &Q4.
Top 3 for Omni Channel/ E-Commerce sales up 5.7% for 2021.
Certification
- Google Data Analytics Certificate
Timeline
Store Manager
Ann Inc.
03.2013 - Current
Store Manager
American Eagle Outfitters, Inc
02.2008 - 03.2013
Bachelor of Science - Data Analytics
Capella University
- Google Data Analytics Certificate
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