Summary
Overview
Work History
Education
Skills
Timeline
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Joel Johnson

Killeen,TX

Summary

Ambitious Glazier with seven years of glass installation experience and background in residential and commercial projects. Detail-oriented professional with aptitude for precise cutting and measurement. Committed to providing accurate estimates and delivering high-quality work products.

Overview

21
21
years of professional experience

Work History

Lead Glazier

Binswanger Glass
Austin, TX
07.2016 - Current
  • Followed established safety guidelines while removing broken glass prior to glass replacement.
  • Repaired and installed mirrors, table tops and mirrored wardrobe doors.
  • Constructed and installed metal sashes and moldings for glass installation using aluminum or steel framing.
  • Trained and oversaw team of up to ten members.
  • Affixed glass doors to frames and bolted metal hinges, handles, locks and other hardware to attach doors to frames and walls.
  • Measured client sites to generate estimates for supplies and expenses necessary for installations.
  • Loaded and arranged glass and mirrors onto delivery trucks using suction cups to secure materials during crane transfer.
  • Illustrated commitment to high standards of quality, accuracy and service.
  • Completed fabrication and installation of storefront areas and aluminum-framed entrances.
  • Fabricated and installed required hardware and moldings for glass installations.
  • Secured glass panes into frames and sashes using clips, points or moldings, adding weather seals or putty around pane edges to seal joints.
  • Communicated with clients to establish project requirements and provide cost estimates, providing detailed update throughout project execution.
  • Prepped glass for cutting by applying oil to cutting lines, smoothing cut edges through polishing and grinding.
  • Demonstrated excellent interpersonal and communication skills in liaising with supervisors, coworkers and clients by telephone, email or in person.
  • Selected color, type and thickness of glass and material for moldings according to project specifications and structural requirements.
  • Measured areas in need of glass installations and identified best product solution for each specific job.
  • Adhered to consistently high standards for safety, quality and service on over 1000 completed projects.
  • Carefully and accurately measured and marked outlines and patterns on glass to indicate cutting lines.
  • Communicated effectively with customers and team members concerning quality standards, deadlines and customer requests.
  • Contributed to significant increase in positive online reviews by liaising with customers and building rapport.
  • Managed project details and deadlines on over 1000 of projects, contributing effort from concept to completion.

Uber Partner

Uber
Austin, TX
08.2015 - 11.2018
  • Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
  • Drove high-capacity vehicles for dedicated engagements such as bachelorette parties, proms and weddings.
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
  • Worked extra hours to achieve company coverage during periods of low driver availability due to illness, weather and other unanticipated factors.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Assisted mobile app users with closing out rideshare.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Protected riders with good driving habits, emergency first aid and discrete handling of special circumstances.
  • Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
  • Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
  • Assisted elderly and disabled passengers entering and exiting shuttle.
  • Planned routes based on knowledge of local areas, GPS information and customer preferences.
  • Adhered to tight schedule and met departure and arrival deadlines.
  • Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
  • Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
  • Helped passengers with luggage, collected fares and politely answered questions.

Manufacturing Specialist

Caterpillar
Waco, TX
12.2013 - 04.2016
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Researched and tested design feasibility and operation of equipment, components and systems.
  • Applied project management metrics and tools in oversight of engineering and manufacturing projects and program services.
  • Inspected products and machines to maintain quality and efficiency.
  • Reviewed production schedules and streamlined processes.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Organized work to meet demanding production goals.

Modification Team Lead

Aerotek
Killeen, TX
05.2010 - 12.2013
  • Created plans and communicated deadlines to complete projects on time.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Worked with customers to understand needs and provide excellent service.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Developed and maintained courteous and effective working relationships.
  • Prepared variety of different written communications, reports and documents.
  • Worked flexible hours across night, weekend and holiday shifts.

Abrams Mechanic

General Dynamics
Killeen, TX
11.2008 - 05.2010
  • Analyzed and located malfunctions in brakes, motors, switches and control systems.
  • Replaced damaged, missing or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
  • Disassembled defective parts to make proper repairs.
  • Followed established safety procedures and techniques when working under lifted vehicles.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Ordered repair parts quickly to prevent delays in projects and repair work.
  • Maintained functionality and reliability of engines, machines and systems through regular diagnostic checks.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and maintaining supplies.
  • Examined new and replacement parts to uncover defects.
  • Inspected vehicles and evaluated condition of systems, equipment, lights and accessories.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Consulted manuals, technical documentation and repair tree charts for further information prior to conducting fixes.
  • Demonstrated process of preventive maintenance and visual inspections to junior mechanics.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Utilized diagnostic equipment to evaluate mechanical problems in vehicles.
  • Corrected unsafe conditions in work areas and immediately reported correctable conditions to supervisor.

Bradley Mechanic

TAC Worldwide
Killeen, TX
05.2004 - 11.2008
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Participated in team-building activities to enhance working relationships.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Resolved problems, improved operations and provided exceptional service.
  • Received and processed stock into inventory management system.
  • Managed team of employees, overseeing hiring, training and professional growth of employees.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Created plans and communicated deadlines to complete projects on time.

Education

High School Diploma -

Westwood High School
Mesa, AZ
06.1996

Skills

  • Commercial Glass Installation
  • Joint Sealing
  • Construction Processes
  • Metal Framing
  • Quality Assurance
  • Accurate Estimates
  • Production Standards

Timeline

Lead Glazier

Binswanger Glass
07.2016 - Current

Uber Partner

Uber
08.2015 - 11.2018

Manufacturing Specialist

Caterpillar
12.2013 - 04.2016

Modification Team Lead

Aerotek
05.2010 - 12.2013

Abrams Mechanic

General Dynamics
11.2008 - 05.2010

Bradley Mechanic

TAC Worldwide
05.2004 - 11.2008

High School Diploma -

Westwood High School

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Joel Johnson