JoAnn Avery
Evanston,IL
Summary
Intelligent Social Services with program oversight expertise. Enthusiastic professional with more than 40 years of working in youth and community engagement/development.
Overview
41
41
years of professional experience
Work History
Youth Development Program Manager
Family Focus
Evanston, Illinois
03.1982 - Current
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Developed and created programs and monitored effectiveness against individual participant needs.
- Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
- Referred families to shelters, legal resources and educational programs.
- Recruited, interviewed and hired staff members offering exceptional talent and brought great skills to team.
- Conducted community workshops to promote different programs and educate public on available services.
- Worked with senior case managers to coordinate team development activities and trainings.
- Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
- Developed monthly schedules and assignments for volunteer staff.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Youth Service Worker
Youth Organizations Umbrella
Evanston , IL
Feb - 1980
- Encouraged youth clients to develop own activities and leadership skills through group discussions.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Improved operations through consistent hard work and dedication.
- Prepared variety of different written communications, reports and documents.
- Assisted families in developing and maintaining support network by identifying and utilizing community resources and services.
Education
Master of Arts - Human Services Administration
Spertus Institute For Jewish Learning And Leadership
Chicago, IL05.1999
Bachelor of Arts - Human Services
Kendall College
Chicago, IL05.1980
Skills
- Youth Program Development
- Flexible and Adaptable
- Self-Motivated
- Multitasking Abilities
- Planning and Coordination
- Interpersonal Communication
Timeline
Youth Development Program Manager
Family Focus
03.1982 - Current
Master of Arts - Human Services Administration
Spertus Institute For Jewish Learning And Leadership
Bachelor of Arts - Human Services
Kendall College
Youth Service Worker
Youth Organizations Umbrella
Feb - 1980
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