Jill Thomas
Enumclaw,Washington
Summary
Knowledgeable HR Administrative Assistant with 9 years experience, who also ran New Hire Orientations and Job Fairs and strategized ways of recruiting. Organized in managing files and staying on top of assignments. Flexes easily between staff and employee needs. Versed in recruitment, onboarding and training, as well as Supervising Check In Event Team.
Overview
12
12
years of professional experience
Work History
HR Administrative Assistant, Hiring and Training
Levy Restaurants
Seattle, WA
06.2021 - Current
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Assisted with on-boarding process of over 150 new hires.
- Recruited and hired qualified candidates for vacant and new positions.
- Set up orientations and initial training for new employees.
- Scheduled and taught in class and online courses to increase learning opportunities.
- Recruited and trained 150 new team members
Medical Biller
Comfort Dental
Bonney Lake, WA
08.2020 - 10.2021
- Reviewed patient records, identified medical codes and created invoices for billing purposes.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Orchestrated medical coding, payment posting, accounts receivables and collections.
- Filed and updated patient information and medical records.
- Adhered to established standards to safeguard patients' health information.
- Collected payments and applied to patient accounts.
- Liaised between patients, insurance companies and billing office.
HR Administration Assistant, Supervisor, Trainer
First And Goal Hospitality
Seattle, WA
03.2017 - 07.2020
- Conducted new hire interviews as well as Orientations and sent vital paperwork to appropriate locations. hired over 600 New Employees
- Worked as central dispatch/controller during NFL and MLS games
- Filled in for non-profit coordinator while they were out on maternity leave for 4 months and coordinated groups, counts and locations for NPO groups as well as trainings
- Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
- Operated and maintained applicant tracking and candidate management systems.
- Developed and updated spreadsheets and databases to track, analyze and report on performance.
- Conducted roughly 72 recruiting events to grow passive talent pipeline to prepare for future hiring needs.
- Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Administrative Assistant, Human Resources
Delaware North Sportservice
Seattle, WA
08.2013 - 03.2017
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Maintained staff directory and company policy handbook for human resources department.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Coached new employees on administrative procedures, company policies and performance standards.
Tanning Specialist
Seattle Suntan
Bonney Lake, WA
12.2011 - 01.2013
- Educated clients on health and safety of tanning facilities and procedures.
- Assigned clients to appropriate facilities based on desired treatments and health needs.
- Sold product to clients to increase salon profits.
- Maintained clean and stocked front counter area.
- Updated computer system with client schedules, inventories and spa information.
- Informed and demonstrated how to use tanning equipment to new clients.
- Exceeded monthly tanning product and membership sale quotas.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
Guest services/Front Desk agent
Hollander Investments
Puyallup, WA
04.2009 - 06.2011
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Used internal software to process reservations, check-ins and check-outs.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Issued room keys to guests upon check-in and answered questions regarding proper use.
- Took reservations over phone, in person and via computer for guests and provided confirmation information.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Collected room deposits, fees and payments.
Education
High School Diploma -
Olympic High School
Bremerton, WA06.1996
Skills
- Onboarding and Training
- Personnel Documentation Verification
- Employee Interviews
- New Employee Orientation
- Recruitment Documentation
- Employee Data Record Keeping
- Company Policies and Procedures Training
- Staffing Documentation Maintenance
- Personnel Reports Preparation
- Managing Applicant Inquiries
- Employee Referral Programs
- Office Organization
- Human Resources Operations
- Eligibility Requirements
- Office Administration
- Organization and Prioritization
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
HR Administrative Assistant, Hiring and Training
Levy Restaurants
06.2021 - Current
Medical Biller
Comfort Dental
08.2020 - 10.2021
HR Administration Assistant, Supervisor, Trainer
First And Goal Hospitality
03.2017 - 07.2020
Administrative Assistant, Human Resources
Delaware North Sportservice
08.2013 - 03.2017
Tanning Specialist
Seattle Suntan
12.2011 - 01.2013
Guest services/Front Desk agent
Hollander Investments
04.2009 - 06.2011
High School Diploma -
Olympic High School
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