Summary
Skills
Work History
Education
Certification
Affiliations
Timeline
Overview
Community Involvement
Jill  Gluck

Jill Gluck

Toronto,Ontario

Summary

Jill is a modern learning strategist with 25 years of L&D experience across many world-class global industries, including Finance (Royal Bank of Canada), IT Consulting (CGI), Telecom (Bell), and SaaS (Skillsoft). Specialized in driving large-scale digital learning and HR transformation initiatives. Passionate about helping organizations navigate through the ambiguity of today's fast-paced digital landscape, and the future of work.

Entrepreneurial and creative Founder passionate about turning innovative ideas into tangible results. Experienced formulating and executing strategic plans, creating new products and services, and developing business opportunities. Track record of multiple successful business ventures and leading teams of professionals to maximize profits and deliver success.

Skills

  • Leadership
  • Team Leadership & Development
  • Consulting
  • Strategic Planning
  • Facilitation
  • Self-Directed
  • Flexible and Adaptable
  • Problem-Solving
  • Board Collaboration
  • Marketing

Work History

Founder & Principal Consultant

Modern Mindz Consulting Inc.
08.2022 - Current

Jill is the founder and visionary leader at Modern Mindz Consulting Inc. - enabling organizations (big or small) to develop critical skills for today's modern workforce. In a rapidly evolving business landscape, staying ahead requires a proactive approach to skill development and strategic planning. We specialize in designing customized digital learning and talent solutions that align your business goals.

Director, Global Learning & Technology

McCain Foods
06.2021 - 08.2022
  • Defined, global learning operating model in partnership with Region, Function and other Global Learning Leaders.
  • Assessed organizational capability needs in partnership with key stakeholders. Used input to design global learning strategy and operating model.
  • Sourced and managed learning vendors/suppliers. Where appropriate led contract negotiations and support contract management.
  • Led the global implementation and launch of Degreed (LXP) and Percipio (Skillsoft) platform for 22,000 employees.
  • Assisted with corporate communication strategies to foster achievement of learning culture goals.

Senior Manager, Learning & Strategic Initiatives

Royal Bank of Canada (RBC)
10.2017 - 06.2021
  • Accountable for identifying, developing and deploying strategic technology improvements and advancements in the area of Learning and Development across the enterprise.
  • Conducted proof of concepts (POC's) to evaluate value and viability to scale digital learning solutions.
  • Provided strong leadership to community of 30 global learning champions aligning digital marketing campaigns to increase adoption.

Senior Learning Consultant

Cogeco
09.2016 - 09.2017
  • Responsible for a critical billing change initiative driving technology, process and culture changes.
  • Developed solutions to address complex issues and operational gaps.
  • Proved successful working within tight deadlines and a fast-paced environment.

Director, Learning & Change

MedAvail Technologies Inc.
01.2014 - 05.2016
  • Directed strategy and implementation requirements for learning, change management and digital marketing initiatives.
  • Created and deployed social media content, engaged with target audiences and boosted reach with strategic ad placements.
  • Managed digital projects from initial concept through final implementation and live monitoring.

Program Director - CGI Global

SkillSoft
02.2005 - 11.2014
  • Overall responsibility for success criteria for global eLearning (SkillSoft) program for 80,000 employees. (Canada, USA, England, Australia, France, Portugal, Germany, Spain, Finland, and India).
  • Responsible for continuous influx of learning assets, technologies, and professional services within this account.
  • Routinely met with global learning and stakeholders to design and develop learning solutions utilizing products in multiple delivery formats.
  • Conducted 1/4ly executive briefings to discuss new ideas and update participants on program details and milestones.
  • Provided daily direction and leadership for all program operations. (support, product management, communications, and virtual team management).
  • Improved success of program by making agile adjustments to operations.

IT Training Manager

CGI
03.2000 - 02.2005
  • Successfully managed design, delivery and implementation of CGI's training programs within Toronto for ~ 4,000 employees.
  • Identified skill gaps to improve efficiency and productivity.
  • Prepared variety of different written communications, reports and documents for executive stakeholders.

Education

Bachelor of Arts - Sociology

University of Western Ontario, London
04.1990

Activities and societies: Activities and societies: Member of Alpha Omicron Pi (AOII), Iota Chi Chapter and executive council member. Numerous social and volunteer groups and programs on campus and in the local community.

Certification

  • Upskilling and Reskilling Your Workforce - (LinkedIn 2023)
  • Driving Change: A Playbook of Best Practices for a Digital Transformation - (Skillsoft 2023)
  • Workplace Diversity, Equity and Inclusion - (Skillsoft 2021)
  • Cultivating a Growth Mindset - (Skillsoft 2021)
  • CSTD - 2015

Affiliations

Associate Director - Canadian Community of Computer Educators

Founder - Learning & Technology Ecosystem Community

CSTD - Canadian Society of Training and Development

CCCE - Canadian Community of Computer Educators

University of Western Ontario Alumni Committee

The Boulevard Club

Timeline

Founder & Principal Consultant - Modern Mindz Consulting Inc.
08.2022 - Current
Director, Global Learning & Technology - McCain Foods
06.2021 - 08.2022
Senior Manager, Learning & Strategic Initiatives - Royal Bank of Canada (RBC)
10.2017 - 06.2021
Senior Learning Consultant - Cogeco
09.2016 - 09.2017
Director, Learning & Change - MedAvail Technologies Inc.
01.2014 - 05.2016
Program Director - CGI Global - SkillSoft
02.2005 - 11.2014
IT Training Manager - CGI
03.2000 - 02.2005
University of Western Ontario - Bachelor of Arts, Sociology

Overview

24
24
years of professional experience
1
1
Certificate

Community Involvement

Canadian Cancer Society - Feb 2021 - Present (3 years)

Volunteer, JDRF (Juvenile Diabetes Research Foundation) 2007 - Present (17 years)

Volunteer, Heart & Stroke Association 2011- 2022 (11 years)

Volunteer - Habitat for Humanity 2014 -2016 (2 years)

Jill Gluck