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Summary
Overview
Work History
Education
Work Availability
Skills
Interests
Timeline
Jennifer King Lockridge

Jennifer King Lockridge

Internal Communications Manager
Atlanta
Summary

Creative Internal Communications Manager with excellent interpersonal and time management skills. Skilled project manager with ability to create and manage successful communication campaigns. Adaptive, team-player with in-depth knowledge of internal communications, marketing, social media and operations. Known for working across functions and building empowered, diverse, solution-oriented project teams. Excited to bring more than 20 years of experience in large professional services firms to a challenging new role.

Overview
25
25
years of professional experience
Work History

INNOVATION PROJECT MANAGER

NEUROLEADERHIP INSTITUTE
2018-06 - 2020-04
  • Right-hand to Chief Innovation Officer leading strategies to improve internal processes and client experience; Worked closely with sales organization to provide resources for business development activities.
  • Developed content management system organization-wide to create intuitive experience for stakeholders Leveraged data to develop lead-generation strategies to increase qualified leads, create powerful client experiences and produce impactful communications across multiple marketing channels Engaged directly with product development team to standardize product development lifecycle process and milestones Project managed C-level events including NLI Insight Labs and NLI Summit Implemented CVent, event management service, in the organization and led set-up, training, and Salesforce.com integration Earned Brain Based Conversation Skills Certificate in NLI’s Brain Based Coachingâ Program.

PRODUCT MARKETING MANAGER

BERSIN, DELOITTE CONSULTING LLP
2014-11 - 2018-06
  • Product marketing lead bringing B2B solutions to market and launching solutions through integrated marketing campaigns Managed successful launch of three new core products, BersinOne, BersinWorks and BersinEdge into the market.
  • Created sales enablement materials, provided training and certification on new products and developed all associated collateral and web content Work closely with product development teams, sales team and research team to create strategic marketing and internal communication campaigns to align with current research trends and product offerings Project managed setup and adoption of Wrike project management for publishing and marketing teams Ongoing promotion activities for Bersin research and products via Marketo, social media and internal channels to promote member and prospect engagement to drive leads and renewals.

MARKETING & COMMUNICATIONS MANAGER

DELOITTE CONSULTING LLP
2008-03 - 2014-10
  • Marketing lead for industry-specific benchmark studies, responsible for marketing plan timeline, collateral, web and social media presence, internal and external promotion and communication, and evaluation of the ROI for completed studies.
  • Salesforce.com administrator for 50+ users.
  • Direct manager for one USI associate.
  • Developed internal and external communication and marketing materials and playbook for more than 20 benchmark studies including client communications, internal promotion, and social media messages Created ROI playbook and coached advisors on how to create a tactical and strategic plan for creating ROI from benchmark studies.
  • Average ROI from studies increased by 300% over three years Implemented new workflows to automate the inquiry process from web and email, reducing time spent on logging inquiries by several hours per week Certified Salesforce.com administrator for team.

CLIENT RELATIONSHIP MANAGER

THE HACKETT GROUP
2007-07 - 2008-07
  • Responsible for developing and executing strategic engagement plan for Human Resources and Payroll program members.
  • Created ongoing trusted relationships with more than 20 client organizations, delivering value through personalized support.
  • Hosted quarterly client roundtable discussions and published quarterly HR and Payroll practice newsletters to clients.

RESEARCH EDITOR, ADVISORY RESEARCH

THE HACKETT GROUP
2006-08 - 2007-07
  • Oversaw editing and layout of a variety of research and marketing publications for business advisory services.
  • Collaborated with writers, research advisors and data acquisition team to produce comprehensive and compelling research.

SENIOR REGION OPERATIONS SPECIALIST

GARTNER, INC
1995-09 - 2006-08
  • Managed regional and national internal communications for national sales organization.
  • Responsible for the reporting and analysis of sales achievement, forecast and pipeline activity.
  • Supported business development activities.
  • Extensive use of Salesforce.com.
  • Created standardized reporting process for region operations teams across the country.
Education

Bachelor of Arts Speech Communication/Business

Auburn University
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Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

    Internal Communication Strategies

Communications Campaigns

Content management

Employee Communications

Project Management

Writing

Editing

Research

Campaign Management

Web content

Technical Writing

Relationship Management

Stakeholder management

Content creation

Intranet management

Employee communications

Creating collateral

Content Development

Campaign management

Reporting

Salesforce.com / CRM

Interests

Writing, travel, photography, cooking, trivia

Timeline

INNOVATION PROJECT MANAGER

NEUROLEADERHIP INSTITUTE
2018-06 - 2020-04

PRODUCT MARKETING MANAGER

BERSIN, DELOITTE CONSULTING LLP
2014-11 - 2018-06

MARKETING & COMMUNICATIONS MANAGER

DELOITTE CONSULTING LLP
2008-03 - 2014-10

CLIENT RELATIONSHIP MANAGER

THE HACKETT GROUP
2007-07 - 2008-07

RESEARCH EDITOR, ADVISORY RESEARCH

THE HACKETT GROUP
2006-08 - 2007-07

SENIOR REGION OPERATIONS SPECIALIST

GARTNER, INC
1995-09 - 2006-08

Bachelor of Arts Speech Communication/Business

Auburn University
-