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Jennifer Steiner
Tourism & Travel Executive
Gröbming
Summary
Accomplished Tourism & Travel Executive with progressive industry background and decisive leadership style. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands.
Overview
28
28
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Vice President of Finance
Hotel Pichlmayrgut GmbH & Co KG
Schladming
02.2019 - Current
- In charge of all financial and strategic matters of a 155 room resort in the Austrian Alps
- Controlled accounting operations and oversaw transactions related to payroll, financial reporting, payables and receivables.
Senior Consultant & Trainerin
conos gmbh
Wien
06.2016 - 02.2019
- Business Consultant to the travel & hospitality industry specializing in quality management and revenue optimization (area of work: Europe and far east)
Managing Director
JUFA Hotels
Graz
10.2011 - 05.2016
- Managing Director of Austrian start up hotel chain JUFA
- Successful market entry in Germany and Liechtenstein
- Brand re-positioning
Senior Crewing Officer
Sea Chefs Ltd
Limassol
08.2010 - 09.2011
- Recruiting and contracting crew for TUI Cruises "Mein Schiff" fleet
- Travel Management
Human Resources & Quality Manager
Princess Cruises
Santa Clarita
03.2008 - 08.2010
- Developed several quality management initiatives
- Employee Relations Management for several cruise ships
Director of Human Resources
Carlton Hotel
St. Moritz
01.2007 - 03.2008
- Pre opening and re-positioning of an ultra luxury all suites hotel
- Developed and executed HR policies and programs, workforce and job development, recruitment and hiring, compensation and benefits and employee and labor relations to build staff-focused human resources office culture.
Assistant Hotel Manger
Celebrity Cruises
Miami
05.2004 - 12.2006
- Responsible for onboard revenue & guest experience
International Flight Attendant & Instructor
Austrian Airlines
Wien, Tokyo, Kiew
10.1995 - 05.2004
- Instructor for flight attendants with projects in Japan and Ukraine
- Member of the flight crew for the Austrian president
Guest Relations Officer
Celebrity Cruises
Miami
07.1994 - 10.1995
- Provided guest assistance and recommendations for tourist attractions
- Answered guest inquiries and provided information regarding hotel services and amenities.
Education
Bachelor of Arts - Tourism Management
Villach Tourism Institute
Villach 09.1989 - 06.1994
Summer School - Hospitality Administration And Management
Cornell University
Itacah, New York 06.2004 - 08.2004
Skills
Business planning
undefinedAffiliations
- Lions Club
- Society of Human Resource Management
Software
Fidelio
Opera
Interests
Wining & dining, traveling, luxury hotels, aviation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
A good traveler has no fixed plans and is not intent on arriving.
Lao Tzu
Timeline
Vice President of Finance
Hotel Pichlmayrgut GmbH & Co KG
02.2019 - Current
Senior Consultant & Trainerin
conos gmbh
06.2016 - 02.2019
Managing Director
JUFA Hotels
10.2011 - 05.2016
Senior Crewing Officer
Sea Chefs Ltd
08.2010 - 09.2011
Human Resources & Quality Manager
Princess Cruises
03.2008 - 08.2010
Director of Human Resources
Carlton Hotel
01.2007 - 03.2008
Summer School - Hospitality Administration And Management
Cornell University
06.2004 - 08.2004
Assistant Hotel Manger
Celebrity Cruises
05.2004 - 12.2006
International Flight Attendant & Instructor
Austrian Airlines
10.1995 - 05.2004
Guest Relations Officer
Celebrity Cruises
07.1994 - 10.1995
Bachelor of Arts - Tourism Management
Villach Tourism Institute
09.1989 - 06.1994
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