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Jennifer Cannone
Conyers,GA
Summary
Industrious Buyer adept at keeping costs under control while optimizing inventory for usage needs. Versed in recordkeeping and production requirements. First-rate planner, manager and communicator highly trained in purchasing and supply chain management. Proficient in managing purchasing needs in high-volume repair station operations. Skilled research and forecasting abilities with strengths in communication and key relationship management. Adept at keeping costs under control while optimizing inventory for usage needs.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Inventory Analyst
Safran Aerospace
College Park, GA
07.2018 - Current
- Used analytical models and mathematical analysis to create and maintain key performance metrics.
- Studied movement of goods to identify gaps in efficiency and other areas needing improvement.
- Managed distribution network, logistics, trade compliance and warehouse management.
- Suggested improvements to cut costs and improve supply chain process, incorporating asset utilization, performance measurement and outsourcing approaches.
- Drove cost reduction efforts for supply chain AOP to meet annual operations targets.
- Improved cycle count discrepancy rates 15% through process improvements and maintaining high levels of data integrity.
- Negotiated with suppliers and vendors about contracts, policies and deadlines.
- Analyzed weekly and monthly patterns to forecast business needs, reducing inventory costs.
- Worked with different departments to keep inventory controlled according to established procedures.
- Gathered and analyzed data to forecast trends and recommend adjustments.
- Checked work and purchase orders against actual materials and resolved variances.
- Checked prices and calculated totals for accurate invoice processing.
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Requisitioned materials to restock inventory and obtain goods for repair schedules.
- Managed complex projects as directed by leadership, delivering positive outcomes within time and budget constraints.
- Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.
- Received, sorted and processed damaged goods with vendors or manufacturers.
- Implemented organizational systems to optimize product placement and operational productivity.
- Created production forecasts and plans based on sales forecasts, historical usage and product trends.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
- Implemented crisis control initiatives to reduce lost time during unanticipated events.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
Buyer Specialist
Safran Aerospace
College Park, GA
07.2018 - Current
- Administered purchase order processes and placed orders as requested, streamlining ordering process and receipt organization for future reference.
- Prepared periodic purchasing and supply reports, verifying supply and establishing professional connections with vendor representatives.
- Maintained appropriate inventory levels based on management direction and customer demand.
- Analyzed bids, troubleshot discrepancies and performed other necessary purchasing functions, managing balanced budget and supporting customer satisfaction.
- Analyzed and reviewed reorder report recommendations for daily and weekly replenishment, making recommendations on product offerings based on repair data.
- Placed orders for merchandise consistent with quality, quantity and other specification requirements.
- Provided accounting with inventory price modifications for error free invoicing.
- Met with suppliers to assess changes and determine proper courses of action.
- Managed vendor purchase order dispatch, delivery and invoicing to set contractual guidelines and maintain budgetary regulations.
- Developed and improved account relationships.
- Standardized inventory quarterly reporting and analysis and instituted corrective action for close-outs and out-of-stock items to keep inventory records current.
- Analyzed inventory usage and assessed trends to provide maximum coverage for each time period.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Removed poor performing items from future buys.
- Oversaw and streamlined daily operations of purchasing department to maximize productivity and revenue.
- Maintained key item stock levels and wrote or expedited purchase orders.
- Administered project-based data entry assignments within M3 and Synchron database for accurate record-keeping.
- Employed expert inventory management and oversight skills to formulate business metrics and meet corporate goals.
- Maintained complete documentation and records of all purchasing activities.
- Determined lowest possible cost, factoring in quality and reliability and negotiated favorable contracts.
- Tracked inventory shipments and prepared spreadsheets detailing item information.
- Recommended metrics for product availability, costs and delivery to advance business objectives.
- Forecasted purchasing trends and improved merchandising strategies.
- Instituted advanced level of data reporting using M3 and Synchron to develop purchasing strategies and identify buying trends.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Utilized procurement tools to manage quote process, invoicing, order entry and receiving.
- Maintained internal inventory of supplies and equipment.
- Resolved daily issues by handling invoice discrepancies, replacements for rejected materials and missed and late deliveries.
Customer Service Lead
Safran Aerospace
College Park, GA
10.2011 - 06.2018
- Coached new team members on service techniques and provided scoring through quality assurance program.
- Stepped up to assist customer service manager with complaints and issues during times of department short staffing.
- Developed dynamic ownership skills by resolving challenging situations and asking in-depth questions of customers.
- Coordinated responses for key accounts, using business acumen and attention to detail to balance company and customer demands.
- Promoted to team lead of customer service for displaying outstanding enthusiasm and remaining calm in extremely trying situations.
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Trained, oversaw and mentored new team members to strengthen performance and job expertise.
- Supervised day-to-day customer service operations to provide staff with guidance and drive productivity.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Identified opportunities to streamline processes by targeting areas of inefficiency and implementing improvements.
- Reviewed associate performance to identify training needs.
- Conferred with senior management to handle and correct disciplinary or knowledge issues.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Handled day-to-day customer contact via phones, faxes and emails.
- Opened and maintained 50 + customer accounts by recording account information.
- Consulted with outside parties to resolve discrepancies and create expert solutions.
- Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Education
Certification - Dental Assisting
Griffin Technical College
Griffin, GA2009
High School Diploma -
Stockbridge High School
Stockbridge, GA06.1998
Skills
- Data Documentation
- Storage and Supply Management
- Information Ordering and Categorizing
- Organization and Prioritization
- Workflow Planning
- Pattern Recognition
- Charge Calculation
- Contents Verification
- Records Management
- Inventory Monitoring and Management
- Supply Chain Management
- Materials Movement
- Requirements Planning
- Process improvements
- Supply and demand requirements
- Data analysis
- Inventory restocking
Certification
ISO 14001:2015 - CERTIFICATION
OHSAS 18001- FOUNDATION- HEALTH AND SAFETY CERTIFICATION
Timeline
Inventory Analyst
Safran Aerospace
07.2018 - Current
Buyer Specialist
Safran Aerospace
07.2018 - Current
Customer Service Lead
Safran Aerospace
10.2011 - 06.2018
Certification - Dental Assisting
Griffin Technical College
High School Diploma -
Stockbridge High School
ISO 14001:2015 - CERTIFICATION
OHSAS 18001- FOUNDATION- HEALTH AND SAFETY CERTIFICATION
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