Jennifer Boatwright
Shawnee,KS
Summary
Dedicated Migration Implementation professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
Work History
Implementation Specialist
TEKsystems
Shawnee, KS
10.2021 - Current
- Focused solutions on industry-specific workflow, client base and protocols, tailoring implementations to client needs.
- Delivered exceptionally high level of professionalism and support to each client, upholding company's commitment to service.
- Assisted account executives with strengthening client relationships through targeted solutions.
- Drove client retention by ensuring all projects were monitored and action planning exceeded client expectations.
- Mentor
- Navigated and completed over 30+ accounts from beginning to end of migration
- Top MIP award
Small Business Account Executive
Spectrum/Charter Communications
Overland Park, KS
01.2021 - 09.2021
- Mastered and constantly improved sales prospecting, follow-up and upsell processes.
- Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
- Contributed long-term sales strategy ideas to team to promote continuing business success.
- Attained deep and thorough knowledge of company's products and solutions to help accomplish mutual success and partnership between buyer and seller.
- Territory Account Executive handling 100+ customers
Sales Representative
ESolutions
Overland Park, KS
11.2019 - 06.2020
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Performed customer presentations
- Implementation of software
- Cold calling 90+ per day
Account Executive
Sprint
Overland Park, KS
03.2016 - 11.2019
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Drove new business development through qualifying leads, building relationships and executing strategic sales.
- Managed sales cycle from first contact to established customer sale and maintained solid customer base.
- Identified client business needs by gaining understanding of goals, objectives and processes.
- Captured monthly awards for achieving goals of 10-25% over quota.
Sales Manager
Bridal Extraordinaire
Shawnee, KS
05.2004 - 06.2015
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Increased personal monthly sales goals at least 10% by upselling ancillary products to new and existing customers
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Purchased the latest trends directly from vendors as well as bridal markets such as Chicago and Amsterdam.
- Coordinated fashion models for tradeshows
Education
Associate of Arts -
Johnson County Community College
Overland Park, KSSkills
- Development Documentation
- Issue and Resolution Tracking
- Collaborative Team Player
- Analytical and Methodical
- Tracking and Documentation
- Corrective Actions
- Strategy Implementation
- Critical Thinking
- Training Implementation
- Microsoft Office
- Salesforce
- Sharepoint
Timeline
Implementation Specialist
TEKsystems
10.2021 - Current
Small Business Account Executive
Spectrum/Charter Communications
01.2021 - 09.2021
Sales Representative
ESolutions
11.2019 - 06.2020
Account Executive
Sprint
03.2016 - 11.2019
Sales Manager
Bridal Extraordinaire
05.2004 - 06.2015
Associate of Arts -
Johnson County Community College
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