Jessica Carman

We have up to 8 Doctors and we can have between 100 patients to 180 patients a day but a normal day an average of 120 patients daily Other than me there is one more person who checks in and out patients. This is a have to multi tasking job! I deal with patients daily in person and over the phone. I always have empathy for the patients because they are always in pain and you have to have be understanding because some patients can get really agitated and tired because they are in pain. This job depends on team work and communication. The following are just some of my the job responsibilities:

• Work the Check in and check out station
• Schedule return office visits in person and over the phone
• Fax out work comp DWC and office notes
• Make appointment reminder calls
• Send out referrals
• Fax office paper work
• Request interpreters
• Make copies
• Answer phones
• Go through a task box daily
• Post encounters and go through pending posts
• Resolve open encounters
• File encounters
• Request medical records
• Update patient charts
• Take appointment payments/co pays
• Enter patients insurance into our system
• End of day cash and cash boxes
• Random task from the Doctors
• Insurance authorizations and referrals
• New patient scheduling
• Verification of Insurance
• Transmit information or documents to customers, using computer, mail, or facsimile machine.
• Hear and resolve complaints from customers or the public.
• File and maintain records.
• Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
• Process and prepare memos, correspondence, travel vouchers, or other documents.
• Receive payment and record receipts for services.

I have always enjoyed helping with children so i started volunteering with the Family Church. The only reason I stopped was because of COVID 19.

• Organize and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling, and field trips.
• Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills.
• Read books to entire classes or to small groups.
• Assimilate arriving children to the school environment by greeting them, helping them remove outerwear, and selecting activities of interest to them.
• Prepare materials and classrooms for class activities.
• Maintain a safe play environment.
• Dress children and change diapers.
• Observe and monitor children's play activities.
• Support children's emotional and social development, encouraging understanding of others and positive self-concepts.
• Organize and store toys and materials to ensure order in activity areas.
• Organize and participate in recreational activities and outings, such as games and field trips.
• Assist in preparing food and serving meals and refreshments to children.

I actually started at Walgreens as a cashier. After being a cashier for a month the management decided to cross train me in the other departments they had. Then we loss a Pharmacy Tech so I was then promoted to Pharmacy tech. The following are some of the job responsibilities:

• Receive written prescription or refill requests and verify that information is complete and accurate
• Establish or maintain patient profiles, including lists of medications taken by individual patients
• Maintain proper storage and security conditions for drugs
• Answer telephones, responding to questions or requests
• Prepacked bulk medicines, fill bottles with prescribed medications, and type and affix labels
• Mix pharmaceutical preparations, according to written prescriptions
• Clean and help maintain equipment or work areas and sterilize glassware, according to prescribed methods
• Price and file prescriptions that have been filled
• Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information
• Receive and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and inform supervisors of stock needs and shortages
• Order, label, and count stock of medications, chemicals, or supplies and enter inventory data into computer
• Operate cash registers to accept payment from customers
• Transfer medication from vials to the appropriate number of sterile, disposable syringes, using aseptic techniques
• Supply and monitor robotic machines that dispense medicine into containers and label the containers
• Prepare and process medical insurance claim forms and records
• Price stock and mark items for sale
• Maintain and merchandise home healthcare products or services
• Compute charges for medication or equipment dispensed to hospital patients and enter data in computer
• Trained new employees and students through the pharmacy high school program, ensuring customer service standards
• Responsible for handling customer complaints and providing information regarding all aspects of the pharmacy compliances
• Directly assisted an average of 40+ customers per day
• Greeted all patrons courteously with a daily upbeat attitude
• Regulated cash cart items every day.
• Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

I was Administrative Assistant to the Manger. I assisted the Manger with whatever she needed I mostly did office work. Some the job responsibilities are the following:

• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
• Answer telephones, direct calls, and take messages
• Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer
• Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints
• Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail
• Compile, copy, sort, and file records of office activities, business transactions, and other activities
• Compute, record, and proofread data and other information, such as records or reports
• Complete work schedules, manage calendars, and arrange appointments
• Review files, records, and other documents to obtain information to respond to requests
• Deliver messages and run errands
• Inventory and order materials, supplies, and services
• Troubleshoot problems involving office equipment, such as computer hardware and software
• Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions
• Complete and mail bills, contracts, policies, invoices, or checks
• Make travel arrangements for office personnel.
• Locate and attach appropriate files to incoming correspondence requiring replies.
• Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
• Manage projects or contribute to committee or team work.

I Moved to Tampa for a short time. Carmines was located on a great area, Ybor City, and was always super busy on the weekends. I had multi-task and keep customers happy.

• Check with customers to ensure that they are enjoying their meals and take action to correct any problems
• Collect payments from customers
• Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
• Prepare checks that itemize and total meal costs and sales taxes
• Take orders from patrons for food or beverages
• Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required
• Present menus to patrons and answer questions about menu items, making recommendations upon request
• Clean tables or counters after patrons have finished dining
• Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine
• Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties
• Inform customers of daily specials
• Stock service areas with supplies such as coffee, food, tableware, and linens
• Explain how various menu items are prepared, describing ingredients and cooking methods
• Prepare tables for meals, including setting up items such as linens, silverware, and glassware
• Remove dishes and glasses from tables or counters, take them to kitchen for cleaning
• Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests
• Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom
• Bring wine selections to tables with appropriate glasses, and pour the wines for customers
• Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee
• Escort customers to their tables
• Garnish and decorate dishes in preparation for serving
• Fill salt, pepper, sugar, cream, condiment, and napkin containers
• Describe and recommend wines to customers
• Provide guests with information about local areas, including giving directions
• Server

I worked as a server and administrative assistant around the same time frame with the same company I worked clerical on Mondays-Wednesdays-Fridays and worked my server position on Tuesdays-Thursdays-Saturdays.

• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
• Answer telephones, direct calls, and take messages
• Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer
• Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints
• Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail
• Compile, copy, sort, and file records of office activities, business transactions, and other activities
• Compute, record, and proofread data and other information, such as records or reports
• Complete work schedules, manage calendars, and arrange appointments
• Review files, records, and other documents to obtain information to respond to requests
• Deliver messages and run errands
• Inventory and order materials, supplies, and services
• Troubleshoot problems involving office equipment, such as computer hardware and software
• Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions
• Complete and mail bills, contracts, policies, invoices, or checks
• Make travel arrangements for office personnel.

I worked as a server and clerical assistant around the same time frame with the same company I worked clerical on Mondays-Wednesdays-Fridays and worked my server position on Tuesdays-Thursdays-Saturdays.

• Check with customers to ensure that they are enjoying their meals and take action to correct any problems
• Collect payments from customers
• Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
• Prepare checks that itemize and total meal costs and sales taxes Take orders from patrons for food or beverages
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required
• Present menus to patrons and answer questions about menu items, making recommendations upon request
• Clean tables or counters after patrons have finished dining
• Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties
• Stock service areas with supplies such as coffee, food, tableware, and linens
• Explain how various menu items are prepared, describing ingredients and cooking methods
• Prepare tables for meals, including setting up items such as linens, silverware, and glassware
• Remove dishes and glasses from tables or counters, take them to kitchen for cleaning
• Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests
• Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom
• Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee
• Escort customers to their tables Garnish and decorate dishes in preparation for serving