Dedicated and hardworking professional, successful at leading and motivating retail workers to provide exceptional service every time. Knowledgeable about end-to-end store operations, with a history of targeting improvements to enhance operations.
Overview
6
6
years of professional experience
Work History
Cash Office Supervisor/ Head Cashier
Lowe's
Vernon Hills
11.2024 - Current
Lead a team of 10+ cashiers to ensure proper coverage is met to operate the business
Collaborate with other lead members to coordinate goals and tasks that must be completed daily.
Work with numerous Excel spreadsheets daily, along with balancing over 22 registers daily.
Supervisor
Accesso
Gurnee
04.2019 - 11.2024
Handle claims and concerns, propose various solutions, and determine the situation's outcome.
People Leadership: Provide feedback and coaching that motivates others and empowers them to be successful.
Communicate with customers to make sure they are well satisfied, use public speaking strategies when talking to customers, train new hires, and communicate effectively with co-workers to make sure the company is running smoothly.
Corporate Work Study Payment Services Intern
Discover Financial Services
Riverwoods
08.2022 - 05.2023
Worked with PowerPoint and Excel for internal meetings and team discussions.
Assisted quickly in developing team presentations by reviewing and refining content.
Networked with various employees in different departments, gaining insights into how this company operated.