Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
Jasmine Jones

Jasmine Jones

Columbia,SC

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level management or administrative position. Ready to help team achieve company goals. High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Detail-oriented administrative assistant with experience in customer service, data entry and office management. Calm and level-headed in all types of situations.

Overview

9
9
years of professional experience

Work History

Cashier

Buffalo Wild Wings
05.2022 - Current
  • Displayed friendly, outgoing and energetic behavior to create warm, fun atmosphere for guests.
  • Answered customer questions and pointed individuals in right directions.
  • Informed servers of newly seated parties for speedy service.
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
  • Recorded available tables after seating each party using specialized seating software.
  • Managed over 30 customer calls for takeout per day.
  • Checked customer IDs and verified age-restricted purchases.
  • Maintained clean, organized environments for presentable front-of-house areas.

Supervisor of Operations

United States Navy, USN
07.2014 - Current
  • Handled administrative requirements, maintained records and submitted operational reports for 26 sailors.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity by 20%.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supervised and coordinated activities of crew aboard ship.
  • Completed diligent equipment inspections, repairs and maintenance actions to prolong life of each piece of machinery.

Hostess

IHOP, California
01.2022 - 05.2022
  • Answered customer questions about hours, seating and menu information.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Used cash registers and credit card machines to cash out customers.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Planned and executed over 50 guest parties by organizing menus, spaces and special requests.

Crew Member

AMC Theatres
05.2020 - 12.2020
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked well with teammates and accepted coaching from management team.
  • Assisted other team members to achieve goals.
  • Became familiar with products to answer questions and make suggestions.
  • Prepared and cooked food orders for over 100 customers by noting customizations and portion sizes.
  • Sold admission, processed payments and issued tickets.
  • Reviewed tickets for authenticity and applicability to particular event.

Education

Diploma -

Orange Park High School
Orange Park, FL
05.2014

Skills

  • Military Experience (9 years)
  • Customer Service (7 years)
  • Leadership (5 years)
  • Inventory Management (4 years)
  • Inventory Control (4 years)
  • POS (3 years)
  • Cashiering (3 years)
  • Cash Handling (2 years)
  • Restaurant Experience (2 years)
  • Records Management Systems (4 years)
  • Employee Training (3 years)
  • Filing (3 years)

Additional Information

  • Authorized to work in the US for any employer

Timeline

Cashier

Buffalo Wild Wings
05.2022 - Current

Hostess

IHOP, California
01.2022 - 05.2022

Crew Member

AMC Theatres
05.2020 - 12.2020

Supervisor of Operations

United States Navy, USN
07.2014 - Current

Diploma -

Orange Park High School
Jasmine Jones