Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hi, I’m
Jasmine Bell
Taylor,MI
Summary
Overview
7
years of professional experience
8
years of post-secondary education
Work History
Maersk
Operations Associate
05.2022 - Current
Job overview
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Increased customer service success rates by quickly resolving issues.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Collaborated with other departments to establish smooth implementation of operational processes and procedures.
- Trained employees on office policies and procedures.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Complete goal of over 40 calls per day.
Lowe's Home Improvement
Cashier/Customer Service/Curbside Pickup
09.2020 - 03.2022
Job overview
- Applied discounts/coupons and price changes as needed
- Handled cash with high accuracy and took care to check bills for fraud.
- Redeemed coupons to discount purchases.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Performed cash, card and check transactions to complete customer purchases.
- Developed and managed relationships with customers to increase customer loyalty.
- Learned duties for various positions and provided backup at key times.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Utilized POS system to handle customer cash and credit card transactions.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Worked with floor team and managers to meet wide range of customer needs.
- Processed refunds and exchanges in accordance with company policy.
- Processed customer orders and accurately handled payment transactions.
- Used POS system to enter orders, process payments and issue receipts.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Lifted up to 40lbs at once and operated Ballymore lifts.
- t.
Spins Bowl
Cashier/ Bar Waitress
11.2018 - 03.2020
Job overview
- The responsibilities I had at this job were to run the cash register, give back correct change, maintain cleanliness in my assigned area, help customers with any issues they may have, take drink orders, handle cash, and ensure the customer's order is correct
- Opened and closed store
- Greeted every customers
- Operated cash register[s]
- Counted out cash drawers
- Assisted customers as needed
- Processed returns
- Handled cash and processed transactions
- Applied discounts/coupons and price changes as needed
- Answered questions about the menu and informed customers about ongoing specials
- Cleaned off customer tables
- Washed dirty glasses and dishes
- Restocked the products
BURGER KING
Team Member
03.2017 - 11.2018
Job overview
- The responsibilities I had at this job were to run the cash register, give back correct change, maintain cleanliness in my assigned area, help the customers with any issues they may have, take drink and food orders, prepare food and drink orders, and ensure the customer's order is correct.
Education
Madonna UniversityLivonia, MI
Bachelor of Science from Forensic Science
08.2022 - Current
University Overview
Henry Ford CollegeDearborn, MI
Associate of Arts from Psychology
08.2018 - 05.2021
University Overview
Annapolis High SchoolDearborn Heights, MI
High School Diploma
09.2014 - 06.2018
University Overview
Skills
- Cash Handling
- Customer Service
- Cashiering
- Serving Experience
- Microsoft Word
- Microsoft Excel
- Telephone Etiquette
- Retail customer service
- Customer focus & orientation
- Responding to customer situations with sensitivity
- Greeting Visitors
- Team Support
- Basic Mathematical Calculations
Additional Information
Additional Information
- Authorized to work in the US for any employer
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
When we can begin to take our failures nonseriously, it means we are ceasing to be afraid of them. It is of immense importance to learn to laugh at ourselves.
Timeline
Madonna University
Bachelor of Science from Forensic Science
08.2022 - Current
Operations Associate
Maersk
05.2022 - Current
Cashier/Customer Service/Curbside Pickup
Lowe's Home Improvement
09.2020 - 03.2022
Cashier/ Bar Waitress
Spins Bowl
11.2018 - 03.2020
Henry Ford College
Associate of Arts from Psychology
08.2018 - 05.2021
Team Member
BURGER KING
03.2017 - 11.2018
Annapolis High School
High School Diploma
09.2014 - 06.2018
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