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Jamie Wilder
Newberry,27
Summary
Experienced professional with 25+ years of accomplishments in food service and restaurant management. Renowned for detail-oriented, results-driven expertise, excelling in high-turnover industry. Strong problem-solving and math skills. Orchestrated 1500+ events, from business meetings to grand celebrations, including Noche De Gala. Proven in team building, synergistic leadership, motivating staff for unwavering loyalty. Skilled in multitasking, complex problem-solving, and maintaining a strong work ethic. Trusted by customers, partners, and management for sincerity and contributions. Proficient in POS platforms, office applications; poised to leverage expertise in new opportunities.
Overview
13
13
years of professional experience
Work History
Event Coordinator / Front of House Manager
Embers Wood Grill
Gainesville
08.2009 - 04.2019
- Front-of-House Leadership: Expertly managed comprehensive front-of-house operations, cultivating exceptional customer experiences and fostering relationships that consistently delivered guest loyalty, setting the local standard.
- Team Oversight: Directed a committed service team, emphasizing customer satisfaction and teamwork, leading to heightened guest loyalty.
- Employee Growth: Oversaw onboarding and facilitated ongoing development, enhancing product knowledge and workforce proficiency.
- Operational Proficiency: Exhibited adeptness in overseeing POS operations, cash management, and precise batch reporting, maintaining financial precision and operational effectiveness.
- Event Management Expertise: Successfully organized and executed 100+ annual events, consistently surpassing client expectations. Managed a diverse range of event logistics, both in-house and off-site, spanning intimate gatherings of 8 guests to large-scale functions exceeding 1000+ attendees.
- Seamless Coordination: Expertly orchestrated event setups by coordinating menu selection, décor, seating arrangements, and audiovisual requirements, ensuring a seamless and captivating attendee experience.
- Budget and Timeline Mastery: Managed budgets and timelines with precision, consistently delivering events within or under budget, while upholding the highest standards of quality and client satisfaction.
Meat Manager / Assistant Kitchen Manager
Texas Roadhouse
Gainesville
10.2006 - 03.2011
- BOH Team Building & Staff Retention: Spearheaded effective strategies for team building and staff retention within the Back-of-House (BOH) team, fostering a cohesive and motivated work environment that led to enhanced productivity and reduced turnover.
- Training Excellence: Led comprehensive training initiatives for upcoming meat cutters, managers, and product coaches, contributing to the establishment of current industry standards. Played a pivotal role in developing a skilled workforce.
- Food & Labor Costs Analysis: Demonstrated proficiency in analyzing food and labor costs, implementing data-driven insights to optimize cost-efficiency while maintaining high-quality service standards.
- Facility Management & Inventory Control: Successfully managed the opening of facilities, overseeing smooth operational setup and seamless facility management. Leveraged expertise in purchasing and inventory control to ensure adequate stock levels, minimize waste, and support efficient operations.
Skills
- Team Building & Staff Retention
- Purchasing & Inventory Control
- Food & Labor Cost Analysis
- Facility Management
- Vendor Sourcing & Negotiating
- Event Coordination & Organization
- Integrity
- Dependability
- Versatile
- Problem-Solver
Timeline
Event Coordinator / Front of House Manager
Embers Wood Grill
08.2009 - 04.2019
Meat Manager / Assistant Kitchen Manager
Texas Roadhouse
10.2006 - 03.2011