Summary
Work History
Education
Skills
Timeline
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JAIME E EVANS

Toronto,Canada

Summary

Aspiring Customs Officer trainee with a robust background in operations management, security, and customer service. Proven ability to uphold public service values, ensure operational efficiency, and foster effective communication. Eager to leverage extensive experience and education in law enforcement and public safety to contribute to the Canada Border Services Agency.

Work History

Regional Operations Lead

Sunrise Records/T. Kettle
  • Developed and executed training programs, winning Ontario's Best Merchandising Award
  • Reviewed and advised on lease agreements, ensuring legal compliance
  • Managed warehouse processes, optimizing efficiency within budgetary constraints
  • Assisted Loss Prevention in investigations
  • Lead for 100 locations across Canada

Sales Operations Manager

Smile Direct Club
  • Spearheaded regional sales strategies, achieving top performance metrics
  • Guided and mentored team members, emphasizing ethical practices and customer satisfaction
  • Conducted inventory management, ensuring accurate reporting and loss prevention

Sales Operations Manager

M.A.C Cosmetics
  • Surpassed yearly sales goals, managing a $1.5 million budget
  • Led a team of 10+, handling recruitment, training, and coaching
  • Ensured store compliance with safety and operational standards
  • Implemented loss prevention strategies

Groups Customer Care Travel Agent

Transat/Nolitours
  • Managed large passenger accounts, handling complex logistical tasks
  • Delivered exceptional customer service

Security Officer

Star Security
01.2009
  • Conducted regular patrols and surveillance
  • Responded promptly to security breaches and emergencies
  • Collaborated with law enforcement and emergency services

Airport Ramp Attendant

North West Airlines
01.2009
  • Assisted with aircraft loading and unloading
  • Conducted safety checks and inspections
  • Coordinated with ground crew and flight staff

Education

Diploma - Real Estate Salesperson Program

Humber College
Toronto, ON
05.2021

Diploma - Police Foundations

Sheridan College
Brampton, ON
04.2007

Diploma - Cosmetic Techniques & Management

Sheridan College
Oakville, ON
04.2003

Skills

  • Security
  • Inspection
  • Detection and Prevention
  • Compliance and Legal Adherence
  • Risk Assessment and Management
  • Effective Communication
  • Documentation and Reporting

Timeline

Security Officer

Star Security
01.2009

Airport Ramp Attendant

North West Airlines
01.2009

Diploma - Police Foundations

Sheridan College

Diploma - Cosmetic Techniques & Management

Sheridan College

Regional Operations Lead

Sunrise Records/T. Kettle

Sales Operations Manager

Smile Direct Club

Sales Operations Manager

M.A.C Cosmetics

Groups Customer Care Travel Agent

Transat/Nolitours

Diploma - Real Estate Salesperson Program

Humber College

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