Jahla Tharpe
Warner Robins,GA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Emergency Roadside Dispatcher
GEICO, Government Employees Insurance
08.2019 - Current
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Education
High School Diploma -
Warner Robins High School
Warner Robins, GA05.2017
Skills
- Customer Satisfaction
- Strong Telephone Etiquette
- Registration Paperwork
- Call Center Software
- Microsoft Office
- Customer Support
- Effective Communication
- Customer Loyalty
- Call Control
- Customer Interaction
Timeline
Emergency Roadside Dispatcher
GEICO, Government Employees Insurance
08.2019 - Current
High School Diploma -
Warner Robins High School
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