Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative
JACQUELINE Carrera

JACQUELINE Carrera

Donna,TX

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven. Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence.

Overview

6
6
years of professional experience

Work History

Import/Export Specialist

Roser And J. Cowen
07.2022 - 11.2022
  • Prepared and processed import and export documentation according to customs regulations, laws or procedures.
  • Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
  • Applied working knowledge of International Trade Compliance in reviews of internal processes, procedures and policies governing import and export rules and regulations.

Accounts Receivable Collections Specialist

Interlink Trade Service
02.2022 - 07.2022
  • Reduced delinquency for assigned customer accounts 80%.
  • Developed and maintained strong relationships to deliver exceptional customer service support.
  • Verified discrepancies to resolve vendor billing issues.
  • Reconciled accounts receivable ledger to account for and properly post payments.
  • Facilitated past due invoice payments by sending bill reminders and contacting clients.
  • Matched purchase orders with invoices and recorded necessary information.

Shipping and Receiving Clerk

Sweet Seasons
09.2021 - 02.2022
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Orchestrated routing by producing accurate shipping documentation and package labels.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.

Inventory Clerk

Trident Seafoods
06.2017 - 12.2021
  • Completed physical inventory counts each month.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Maintained inventory count, tracked usage and documented variances.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Verified incoming products and checked delivery totals to keep system records current and accurate.
  • Marked stock items with identification tags, stamps, electric marking tools or other labeling equipment.

Education

Public Administration - Public Affairs And Public Policy Analysis

Universidad De Guadalajara
Jalisco,MX
11.2015

Skills

  • Supply Chain Improvement
  • Office Equipment
  • Financial Records and Reporting
  • Account Reconciliation

Languages

Spanish
Native or Bilingual

Timeline

Import/Export Specialist

Roser And J. Cowen
07.2022 - 11.2022

Accounts Receivable Collections Specialist

Interlink Trade Service
02.2022 - 07.2022

Shipping and Receiving Clerk

Sweet Seasons
09.2021 - 02.2022

Inventory Clerk

Trident Seafoods
06.2017 - 12.2021

Public Administration - Public Affairs And Public Policy Analysis

Universidad De Guadalajara
JACQUELINE Carrera