Summary
Work History
Education
Work Availability
Skills
Quote
Timeline
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Jacque Parrish

Wichita,KS

Summary

Reliable employee seeking a freelance writer position. Offering excellent communication and good judgment. Accomplishment in proposing, outlining and writing engaging, fresh content. Logical and methodical with creative eye for details and diligence in producing exceptional work. Well-versed in building interest in readers and critically approaching problems.

Motel/hotel experience, was an Onsite-General Manager of motels/hotels for a total of 3 years. Knows the inner workings as well as what draws and repels guests.

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Work History

Volunteer Committee Chair for Girl Troop and Pack

Boy Scouts Of America
Wichita, KS
07.2021 - Current
  • Facilitates committee membership elections.
  • Coordinates, generates and creates documents to distribute to committee.
  • Proposes ideas and participates in meetings and activities to improve quality of program and program processes.
  • Proposes meeting agenda items to committee leadership.
  • Led recruitment and development of strategic alliances to maximize troop and pack sizes.

Customer Service Representative

McDonald's
Wichita , United States
07.2020 - 10.2021
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer at drive thru speaker promptly to avoid wait times.
  • Assisted constant flow of customers with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Recommended products to customers, thoroughly explaining details.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Responded proactively and positively to rapid change.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Delivered prompt service to prioritize customer needs.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained cash drawer of $75 or more per shift.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.

Onsite General Manager

US Motels
Wichita , United States
03.2012 - 09.2014
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Reduced corporate risk by managing shrink processes and controlling inventory levels.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Designed modern employee recognition program which boosted productivity and improved morale.
  • Created and implemented employee handbook.
  • Created and posted numerous documents to assist upper management and guest of motels.

Education

GED -

Arapahoe Community College
Littleton, CO
1997

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

  • Leadership and People Development
  • Balanced Work Ethic
  • Outreach Planning
  • Adaptable and Flexible
  • Employee Motivation and Performance
  • Agenda Planning
  • Change and Growth Management
  • Thrive Under Pressure
  • Effective Communicator and Public Speaker
  • Program Activities
  • Pricing Structures
  • Volunteer Organization

Quote

Service to others is the rent you pay for your room here on earth.
Muhammad Ali

Timeline

Volunteer Committee Chair for Girl Troop and Pack

Boy Scouts Of America
07.2021 - Current

Customer Service Representative

McDonald's
07.2020 - 10.2021

Onsite General Manager

US Motels
03.2012 - 09.2014

GED -

Arapahoe Community College

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Jacque Parrish