Hi, I’m
Jaclyn M. Cain
Imperial Beach,CA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
33
years of professional experience
Work History
THE HOME DEPOT
Supervisor, Sales Associate, Expediter, Back Office Associate
06.2007 - Current
Job overview
- Provide customer service in person and by phone
- Stock product, maintain accurate on hands and verify shelf maintenance
- Ensure safety standards are in place and followed
- Provide after sales support and coordinate special order/install fulfillment
- Prepare and submit daily cash deposits
- Perform audits of journal and accounting issues and correct
- Facilitate maintenance and repair of computer system related equipment
- Ordering and restocking of supplies
- Execute store standards
- Manage and supervise employees (2-10 average)
- Prepare employee scheduling to ensure adequate staffing levels
- Responsible for enforcing compliance with company policies and regulations
- Provide training for new employees
- Certifications: forklift, reach truck, order picker, electric ladder
- Engaged with customers to effectively build rapport and lasting relationships
- Solved customer challenges by offering relevant products and services
THE UPS STORE 3606
Manager
11.2005 - 03.2007
Job overview
- Provide customer service in person and by phone
- Responsible for packaging, shipping, receiving, mail service, and claims processing
- In charge of accounts payable and accounts receivable
- Complete payroll and end of day register balance
- Prepare and submit daily cash deposits
- Ordering and restocking of supplies
- Marketing/advertising and Merchandising
- Prepare monthly royalty reports, profit and loss statements, and quarterly sales statements and projections
- Manage and supervise employees (2-10 average)
- Prepare employee scheduling to ensure adequate staffing levels
- Responsible for enforcing compliance with company policies and regulations
- Provide training for new employees
- Conduct interviews and employment verification of perspective employees
- Pick up and delivery of customer shipments
THE OLD GLOBE THEATRE
Concierge•Lipinksky Family Suite Hostess
02.2006 - 08.2006
Job overview
- Provide food and drink service to patrons
- Responsible for inventory and stocking of food and beverage
THE UPS STORE
Manager/Notary Public
12.2001 - 10.2005
Job overview
- Provide customer service in person and by phone
- Responsible for packaging, shipping, receiving, mail service, and claims processing
- Complete payroll and end of day register balance
- Prepare and submit daily cash deposits
- Ordering and restocking of supplies and merchandising
- Prepare profit and loss statements and quarterly sales statements and projections
- Manage and supervise employees (2-5 average)
- Prepare employee scheduling to ensure adequate staffing levels
- Responsible for enforcing compliance with company policies and regulations
- Provide training for new employees
- Conduct interviews and employment verification of perspective employees
- Pick up and delivery of customer shipments
THE FLAME
Security/Bar Back
02.2001 - 05.2003
Job overview
- Assure proper identification of patrons
- Preserve safe and orderly environment
- Maintain effective communication among patrons, staff, and management
- Responsible for inventory, stocking, and rotation of beverages
- Assure clean working environment and compliance of state health regulations
BARAS THRIFT STORE
Manager
01.2001 - 12.2001
Job overview
- Provide customer service in person and by phone
- Responsible for sorting, pricing, and merchandising of donated items
- Manage and supervise employees and volunteers (2-20 average)
- Responsible for daily monetary balance of registers
- Maintain inventory and quality control
- Prepare employee scheduling to ensure adequate staffing levels
BROADWAY FLORIST, TRUTH OR CONSEQUENCES
Designer/Candy Maker/Delivery Driver
05.1992 - 09.2000
Job overview
- Designed floral arrangements for various occasions
- Order and inventory of flowers and floral supplies
- Prepare and merchandise chocolates and novelty candies
- Provide customer service in person or by phone
- Deliver ordered merchandise
- Responsible for daily monetary balance of registers
Education
MESA TECH
Certificate of Completion in Farrier Science
07.1996
HOT SPRINGS HIGH SCHOOLTruth Or Consequences, NM
Diploma
05.1995
Skills
- Experience in management, supervision, and training of others
- Excellent verbal and written communications skills
- Prompt, accurate and conscientious in completion of responsibilities
- Dependable, reliable, and hard working
- Interacts well with supervisors, co-workers, subordinates and customers
- Computer skills and experience include Microsoft Word, Excel, PowerPoint, QuickBooks and Internet in Windows environments
Timeline
Supervisor, Sales Associate, Expediter, Back Office Associate
THE HOME DEPOT
06.2007 - Current
Concierge•Lipinksky Family Suite Hostess
THE OLD GLOBE THEATRE
02.2006 - 08.2006
Manager
THE UPS STORE 3606
11.2005 - 03.2007
Manager/Notary Public
THE UPS STORE
12.2001 - 10.2005
Security/Bar Back
THE FLAME
02.2001 - 05.2003
Manager
BARAS THRIFT STORE
01.2001 - 12.2001
Designer/Candy Maker/Delivery Driver
BROADWAY FLORIST, TRUTH OR CONSEQUENCES
05.1992 - 09.2000
MESA TECH
Certificate of Completion in Farrier Science
HOT SPRINGS HIGH SCHOOL
Diploma
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