Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isis Madyun

Dearborn Heights,Mi

Summary

Methodical IT Administrator with 2 years maximizing human and technical resource contributions to optimize business operations. Proponent of integrating emerging technologies to heighten IT activity efficiency. Dedicated to enhancing service outcomes and reducing response times to safeguard consistent business operations.

Overview

5
5
years of professional experience

Work History

IT Administrator

Native American Logistics
09.2021 - Current
  • Provide support and help desk services for all applications approved for use on the company’s IT system
  • Coordinate with other departments for the development and production of management reports that will be used to make strategic and tactical business decisions
  • Maintain knowledge of changing technology and its impact on the information systems of the company
  • Ensure that all procedures for all internal processes within the department, including work instructions, reports and forms are properly documented
  • Creating and maintaining customer profiles and system users
  • Running reports and compiling data for KPI's
  • Configuration and testing product updates in TMS

Sales Associate

Home depot
11.2018 - 09.2021
  • Cashier – Ensure Customer Satisfaction - Re-Stock Shelves
  • Paint Mixer – Add up formulas for what color is put into gallons

Secretary

Van Buren Public Schools Administration
06.2018 - 10.2018
  • Transfer calls – Check voicemails
  • Sort and deliver mail/ filed paperwork

Secretary

Rawsonville Elementary School
10.2017 - 06.2018
  • Assisted Principal, Secretary & Staff with students
  • Contacted Parents with student concerns and upcoming activities

Education

Associate of Arts - Computer Science

Wayne County Community College District
Detroit, MI
07.2020

Skills

  • Mac/PC/Google
  • User Account Creation
  • Microsoft Active Directory
  • Microsoft Operating Systems
  • Installing New Hardware
  • Meeting Support
  • Help Desk Support
  • Network Device Monitoring
  • Great with kids
  • Client Correspondence
  • Service Quality
  • Network Infrastructure Support
  • Wireless Access Point

Timeline

IT Administrator

Native American Logistics
09.2021 - Current

Sales Associate

Home depot
11.2018 - 09.2021

Secretary

Van Buren Public Schools Administration
06.2018 - 10.2018

Secretary

Rawsonville Elementary School
10.2017 - 06.2018

Associate of Arts - Computer Science

Wayne County Community College District

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Isis Madyun