HILDA I ZAMORA
Project Analyst
San Antonio,Texas
Summary
Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.
Overview
12
12
years of professional experience
3
3
Certifications
Work History
Lead Technical Risk Analyst
Interapt/Ernst & Young, EY
10.2021 - 11.2022
- Reviewed requirement changes and managed the remediation process by identifying the potential risks of implementing new systems, capabilities, and regulatory statutes, and then managed the control monitoring and testing of changes
- Mentored team to ensure adherence to business controls using risk and control assessments and developing job aids, guidelines, and training exercises relative to client requirements
- Communicated status updates, summaries, risks and control effectiveness, and hours related to test and evaluation procedures using verbal communication during meetings and written communication using Microsoft formatted templates
- Hosted various types of meetings including data use reviews in which shared data, security, and backup processes and locations were identified in adherence to Data Governance, Risk, and Compliance (GRC) testing and validation of attributes.
Technical Writer
Voz Analytics
01.2021 - 09.2021
- Wrote procedures for startup call center to handle calls for both Spanish and English-speaking specialists using industry standard guidelines and procedures
- Interviewed users for feedback and clarity to develop process maps using Visio to add to policies and procedures manuals.
Test Engineer/Systems Analyst/Lead Analyst
VECTRUS c/o Air Force Medical Readiness Agency, AFMRA
01.2011 - 09.2020
- Acted in Project Management role to manage implementation of electronic health records application across the military, which consisted of leading meetings, collecting requirements, oversight and coordination of deployment tasks, monitoring incident and deficiency reports for future testing, workflow and process documentation, and preparing and routing acquisition documents
- Led meetings related to test planning and user acceptance and operational testing in both developmental and production environments to ensure that the appropriate personnel tested in their respectively assigned clinical areas
- Performed testing by providing written observations, user interview interactions and feedback, risk controls, and writing and describing deficiencies that were identified during each testing cycle
- Developed action plans, mediation, and technical writing and editing for the identified deficiencies to ensure that they were effectively and appropriately written for developers and stakeholders
- Performed technical writing and editing for a variety of documents related to either test findings or acquisition documents.
Technical Writer
SACU
12.2010 - 04.2011
- Served as a consultant to understand and identify risks and process improvement opportunities through interviewing and observing users in the collection area to produce documentation of business process maps in Visio and PowerPoint visualization and development of updated training materials
- Reported weekly progress against deadlines in written and in verbal communication form using Excel, PowerPoint, and Word to illustrate where there was an opportunity to develop training and standardization.
Education
Bachelor of Business Administration - Management and Marketing
The University of Texas
Associates of Business - Accounting
San Antonio College
Project Management Professional (PMP) - undefined
Project Management Institute
Skills
Ability to work independently and taking initiativeundefined
Certification
Cerner/MHS GENESIS computer-based training IIST Certified Software Test Professional
Accomplishments
- Achieved patient safety by deploying the enterprise blood management system throughout military blood banks and hospitals with accuracy and efficiency.
- Collaborated with teams from all military services in the development and testing of electronic health records program implementation into military treatment facilities.
- Reduced department operating costs by 60% in 18 months by planning and coordinating the conversion of over 100 customers that used point to point network to frame relay.
Timeline
Lead Technical Risk Analyst
Interapt/Ernst & Young, EY
10.2021 - 11.2022
Technical Writer
Voz Analytics
01.2021 - 09.2021
Test Engineer/Systems Analyst/Lead Analyst
VECTRUS c/o Air Force Medical Readiness Agency, AFMRA
01.2011 - 09.2020
Technical Writer
SACU
12.2010 - 04.2011
Bachelor of Business Administration - Management and Marketing
The University of Texas
Associates of Business - Accounting
San Antonio College
Project Management Professional (PMP) - undefined
Project Management Institute
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