Inbound Sales Representative
- Effectively assisted over 17 customer calls per days and managed to keep sales at 70% Yield.
- Acknowledge clients reason for calling through empathy and sympathy
- Applied active listening skills to understand client and demonstrate ownership on every call
- Engaged in conversation with clients to discover prospects why, pain points and problems
- Sold available products and services to clients during service, account management and billing calls
- Building trust with clients in order to sell solutions to issues uncovered during rapport
- Asking open-ended questions with deeper than surface level meaning
- Handle objections by implementing linking statements and persuasive talking patterns while remaining professional